Events Manager
Euro symbol in email corrupted (8 posts)

  1. Shonu
    Posted 3 years ago #


    I noticed that booking confirmation email using
    was coming back as
    Betrag: � 75.00
    Thought the headers of the email seem to use charset UTF8 in content, it seems to be handled internally possibly as LATIN (8859-1?) and then added in UTF8 context causing this issue ?


  2. agelonwl
    Posted 3 years ago #

    does dollar sign works? does viewing it to other browser is still the same and also maybe you can try changing the sign to a more safe html code; it is located at em-functions.php. let us know if its solve the issue

  3. agelonwl
    Posted 3 years ago #

    and also 4.17 is out now

  4. Shonu
    Posted 3 years ago #

    kow, but my dev system to test it was running on poor PHP environment and just got upgraded last night. From the changelog I got scared to just apply it on PROD.
    Question: If an upgrade has an impact on existing events structure and configuration, would that be warned in the changelog ?
    Running 4.15 and going to 4.17, is there anything to consider?


  5. Shonu
    Posted 3 years ago #

    Changing to dollar means changing the locale, but the browser is fine, it is the email.
    I would' have assumed the Euro be encoded as entity €..is it not ?
    I'll check later this week

  6. agelonwl
    Posted 3 years ago #

    you can change that on em-functions.php ~ function em_get_currencies(){ $currencies->true_symbols and give us feedback for the result

  7. agelonwl
    Posted 3 years ago #

    about upgrading to 4.17; it should not affect any existing settings however to be sure you can try it on your local or dev site (and backup first)

  8. Shonu
    Posted 3 years ago #

    Good. I have my on plugin for overridings, so I will hook into filter
    em_get_currencies and reset EUR to € - just hope it does not actually display € in the email.
    But wait, what will happen with plain text emails ?
    for text emails, only true_symbols can work and no HTML entity.
    And I just realised that the email was actually:
    Content-Type: text/plain; charset="utf-8"
    The only way out is to for now use EUR as a symbol as a workaround. So, there is still some charset mapped wrongly..... (e.g. packing 8859-1 into a UTF-8 container)


    Thanks anyhow for the location and the workaround hint

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