Event Registration
[resolved] Stopped working??? (3 posts)

  1. jennacorinnejones
    Posted 4 years ago #


    I installed this plugin back in April and it has worked perfectly for a long time. 20 people were successfully registered (the last recorded was on June 15th). Now, all of the sudden, it says "Failure - please retry!" after registering.

    It still sends a confirmation email, but it does not give a registration ID and it does not get recorded on the back end.
    There is also no longer an option to pay online.

    This is horrible timing as it is for a client who has their huge annual event just a month away. They could lose thousands of dollars if this isn't resolved ASAP.

    Here is the link: http://beartoothbeemers.org/


  2. avdude
    Plugin Author

    Posted 4 years ago #

    Sounds like you upgraded and the upgraded failed. Deactivate and reactivate the plugin that should resolve the issue.

  3. thetallguy
    Posted 3 years ago #

    The same thing happened to me, the plugin just stopped working sometime in July. When registering for an event, the "Pay Now" button never appeared, and the user got a Failure message.

    We had not done any upgrades, etc. But I deactivated and reactivated the plugin and that fixed it.

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