Support » Plugin: Event Registration » [Plugin: Event Registration] Registers 2 attendees at once

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author avdude

    (@avdude)

    Does it do it for every registration or just certain ones? Can you you duplicate the issue? does it occur the same on all browsers?

    It does it for every registration and yes it occurs on all browsers. I have uninstalled the plugin and reinstalled and it still continues.

    Plugin Author avdude

    (@avdude)

    try the plugin under a different theme in you troubleshooting.

    I have this same issue. Unfortunately, changing themes is not an option for me because it is a live ecommerce site using the clothingstore theme.

    I have tries removing and reinstalling the plugin. I have gone through the company setting and event setting.

    The attendee is only charged once through paypal, but they are registered twice and emailed twice. Also, the redirect page shows that they paid twice and have a negative balance (overpaid)

    http://www.thewhitepeacock.net/registration

    Any other information that I should supply?

    Plugin Author avdude

    (@avdude)

    What other plugins are you using, it could be a conflict of plugins.

    I am having this same issue with the latest version of the plugin. After testing it with another theme, the issue is resolved. Only problem is that I don’t want to have to take the time to customize another theme just to prevent this from happening. I use Thesis to make it easier for my clients to modify the site design, but the event registration is integral and having this issue is just completely unacceptable.

    Plugin Author avdude

    (@avdude)

    This issue should now be resolved with version 6.00.21

Viewing 7 replies - 1 through 7 (of 7 total)
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