Title: [Plugin Eshop] Wrong Email Format
Last modified: August 21, 2016

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# [Plugin Eshop] Wrong Email Format

 *  Resolved [g1anko](https://wordpress.org/support/users/g1anko/)
 * (@g1anko)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-eshop-wrong-email-format/)
 * Hi!
    When a custumer buy from my site and uses PayPal, i don’t receive the email
   notification from Paypal but from my wordpress site and it not correctly formatted.
   It’s look like:
 * E' stata ricevuta una notifica di pagamento istantaneo
 * [xxxxxxx@xxxxx.itsu05](https://wordpress.org/support/topic/plugin-eshop-wrong-email-format/xxxxxxx@xxxxx.itsu05?output_format=md)/
   02/2013a12:15 PM
 * Dettagli:
    [http://www.xxxxxxx.com/sito/wp-admin/admin.php?page=eshop-orders.php&view=70&eshop](http://www.xxxxxxx.com/sito/wp-admin/admin.php?page=eshop-orders.php&view=70&eshop)
 * mc_gross: 23.40
    protection_eligibility: Eligible address_status: unconfirmed
   item_number1: BR012-12 : 4 payer_id: xxxxx tax: 0.00 address_street: via cagliari
   8 payment_date: 05:15:12 May 02, 2013 PDT payment_status: Completed charset: 
   windows-1252 address_zip: 09070 mc_shipping: 3.50 mc_handling: 0.00 first_name:
   antonio mc_fee: 1.15 address_country_code: IT address_name: xxxx xxxxxx
 * How can i resolve this problem? Why i don’t receive the email notification from
   Paypal?
 * This is a new problem, because last month I received the email from Paypal and
   i didn’t receive email from my site!
 * Sorry for my bad english 😉
 * Best regards
 * G

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-eshop-wrong-email-format/#post-3716175)
 * That’s not a bug. That’s how the admin email is supposed to look. 🙂
    If you 
   would like a copy of the email in a “pretty” format, see [http://quirm.net/wiki/eshop/additional-plugins-and-code-snippets/cc-email-to-customer/](http://quirm.net/wiki/eshop/additional-plugins-and-code-snippets/cc-email-to-customer/)
 *  Thread Starter [g1anko](https://wordpress.org/support/users/g1anko/)
 * (@g1anko)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-eshop-wrong-email-format/#post-3716221)
 * Great! So i add that code in the function page. Can i test the email without 
   buy nothing, just for testing?
 * Another question, why i don’t receive email notification from paypal? it worked
   until last month and now it doesn’t send me nothing!
 * UPDATE
 * I just add that code into function page, i have to change something? Becuase 
   i see some part of that code on the header and the site doesn’t work correctly(
   Actually i use WordPress 3.1.2)
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-eshop-wrong-email-format/#post-3716303)
 * >  Can i test the email without buy nothing, just for testing?
 * No – you’d need to try out a test purchase. Personally, I use the Cash gateway
   for these tests.
 * > why i don’t receive email notification from paypal? it worked until last month
   > and now it doesn’t send me nothing!
 * Are your orders remaining in Pending?
 * > i use WordPress 3.1.2
 * You need to update WordPress asap. We cannot support older versions of WordPress.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years ago](https://wordpress.org/support/topic/plugin-eshop-wrong-email-format/#post-3716505)
 * As there has not been an update to this topic for a while, I can only assume 
   that the issue has now been resolved and I am now marking it as such. If this
   is incorrect, please feel free to change the topic’s status and/or post a follow-
   up.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin Eshop] Wrong Email Format’ is closed to new replies.

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * 4 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/plugin-eshop-wrong-email-format/#post-3716505)
 * Status: resolved

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