Support » Plugin: eShop » [Plugin: eShop] Shipping calculation error

  • I had a person recently order from Arkansas.

    In my store this is a zone 3, and when I checked the order in the system eShop says it processed it as a zone 3. However, the actual amount charged was for zone 5, which is my default shipping zone.

    I tested two other orders from different cities in Arkansas and it’s doing the same thing, charging for zone 5 even though it’s in the system as zone 3. Any ideas why?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author elfin

    (@elfin)

    Are you set to use countries, or states/countys etc for the zones?

    Can I have a link to your site to test it myself?

    It’s set to state/county/province

    The website is http://www.myequineclinic.com

    The product was the EquiBloom 4 lbs and the address used was Austin, Arkansas 72007 United States

    I also tried an address in Pine Bluff that defaulted as well.

    Plugin Author elfin

    (@elfin)

    Bug confirmed, I’m looking at it now. Will be fixed in the next release 5.6.0

    Plugin Author elfin

    (@elfin)

    Identified and fixed, as this bug affects everyone I will try and release 5.6.0 later today.

    Rich,

    Sorry I’ve been busy and haven’t had a chance to check back to this thread. Thanks for your support you’ve done a great job and this plugin is awesome, I’ll let you know if I run into the problem again. Thanks again!

    Plugin Author elfin

    (@elfin)

    been a while, but thanks 😉

Viewing 6 replies - 1 through 6 (of 6 total)
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