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Paypal says people have paid, but they never receive their download. (4 posts)

  1. unfoldinglove
    Member
    Posted 3 years ago #

    I have updated to the latest version of everything, but I am still having this issue. People buy eBooks and I have to send them manually through email. In the beginning it used to just send it to them automatically. Am I missing something?

    http://wordpress.org/extend/plugins/eshop/

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Do you receive any emails from WordPress itself (eg. new users & comment notifications)?

  3. unfoldinglove
    Member
    Posted 3 years ago #

    I do get a comment messages.

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    Are the order marked as complete in eShop->Orders? Have you tried making a test purchase yourself? Can you replicate the problem using Twenty Eleven with all other plugins deactivated?

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