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[resolved] [closed] Eshop not sending an email to admin (4 posts)

  1. Austabletennis1
    Posted 4 years ago #

    Hi everyone!
    Every time a customer makes a purchase, they receive an email confirming their payment, but I don't receive an email telling me their purchase, is this not a function of eshop? Or have I configured something incorrectly? Thanks in advance!!!


  2. elfin

    Plugin Author

    Posted 4 years ago #

    check your settings to make sure.

    Are you able to do a test purchase to see if you get an email? did you check your spam bin?

  3. lionchaser
    Posted 3 years ago #

    I am having the same problem and have read many different forums about this topic but none seem to get the issue resolved.

    I have checked my spam bin, changed the email address and still no luck.

    The cart is live and not in test mode, Paypal is the only gateway I have set up. I do receive the money in paypal and Paypal sends an automatic email letting me know that the order was placed. Also in WP I do received email notifications for ALL other site activity for WP and other plugins.

    I simply want to receive an email from EShop with all the details of the purchase so I can send that to our fulfillment people to process and ship the order. Currently I am not getting anything from Eshop.

    I am assuming that the email that should be receiving the auto email from eshop is settings/eshop/business details

    Please let me know how I can receive an auto email as the seller and how I can modify that template to be sure I get all the details from the order.

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    As per the Forum Welcome, please post your own topic. Your problem - despite any similarity in symptoms - is likely to be completely different.

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