[Plugin: eShop] Emails fail when discount code is used

  • Resolved JonGreen_55

    (@jongreen_55)


    11 years, 7 months ago

    I am selling a pdf download with the eshop plugin. I’m struggling when customers use a discount code.

    They are paying through paypal. When they return to my site after paying they don’t get the link to download the file on the Thank you page and they don’t receive the emailed link to the file.

    It works great when they don’t use a discount code. All payments are through paypal.

    Any ideas?

    http://wordpress.org/extend/plugins/eshop/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author elfin

    (@elfin)

    11 years, 7 months ago

    does eShop show the order as successful?

    Thread Starter JonGreen_55

    (@jongreen_55)

    11 years, 7 months ago

    Hi, no. The order goes into Pending, and under Transaction ID it says Processing…

    Thanks

    Plugin Author elfin

    (@elfin)

    11 years, 7 months ago

    and what is the subject and first portion of the email that is sent to the admin for that transaction?

    Thread Starter JonGreen_55

    (@jongreen_55)

    11 years, 7 months ago

    Subject: Paypal IPN -A Failed Payment Ref:6NX60341R3612503C
    First portion (Let me know if you need more)

    Details:
    The transaction was not completed successfully. eShop could not validate the order.business nutty@supplybag.co.uk custom 7e200b36a90fbf9de4e2e85fd2432fc850435e89101142.76573830 amount 2.45

    Plugin Author elfin

    (@elfin)

    11 years, 7 months ago

    I shall be doing some testing soon to see if I can replicate this.

    esmi

    (@esmi)

    11 years, 7 months ago

    In the meantime, you may also want to try installing the eShop Magic transaction logger plugin.

    Plugin Author elfin

    (@elfin)

    11 years, 7 months ago

    this should be fixed in the next release.

    esmi

    (@esmi)

    11 years, 6 months ago

    As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic’s status and/or post a followup.

Viewing 8 replies - 1 through 8 (of 8 total)
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