Title: [Plugin: eShop] Authorizenet Invalid and Failed Problems, Help! Last modified: August 20, 2016 --- # [Plugin: eShop] Authorizenet Invalid and Failed Problems, Help! * Resolved [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * (@jareddmitchell) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/) * Version 6.2.11 of eshop plugin- * Having some problems with auth.net. * – I can checkout successfully with a credit card via auth.net – I receive the correct order completed emails after purchase. -My order appears correcty in the estore back end, and in auth.net * However, * I receive another email that says: * authorizenet IPN -Invalid and Failed * An instant payment notification was received * from on 01/16/2012 at 10:38 PM * Details: * eshopaction: authorizenetipn mycheckmd5: 6162713C8D874DD9E078015380F02AF7 mycheckedid: 6162713c8d874dd9e078015380f02af7 payer_email: * Regards, Your friendly automated response. * How to fix? * [http://wordpress.org/extend/plugins/eshop/](http://wordpress.org/extend/plugins/eshop/) Viewing 13 replies - 1 through 13 (of 13 total) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510529) * Is the transaction maked as successful in eShop? What about at authorize.net? * Thread Starter [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * (@jareddmitchell) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510539) * Transaction ID: 4115164671 Transaction Status: Captured/Pending Settlement * above is from auth.net * Yes, the transaction was also successfull in eshop, it went straight to the active orders section * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510542) * And at authorize.net? * Thread Starter [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * (@jareddmitchell) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510544) * Transaction ID: 4115164671 Transaction Status: Captured/Pending Settlement * above is from auth.net * Yes, auth.net appears to be ok. I have copied the message above * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510546) * No – have you actually logged into your authorize.net account & checked? * Thread Starter [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * (@jareddmitchell) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510547) * yes, that is from within my account * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510548) * Then you need to contact support at authorize.net and ask them to explain the second “IPN -Invalid and Failed” email. * Thread Starter [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * (@jareddmitchell) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510665) * I contacted auth.net and they say that they have nothing to do with that email, especially since it is generated from my website. * Is there someone at the plugin/cart I can ask? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510666) * Are you sure that this is not a completely unrelated transaction? eShop will not send out a Failed email unless the transaction failed at the merchant gateway. * > Is there someone at the plugin/cart I can ask? * You already are. 🙂 * Thread Starter [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * (@jareddmitchell) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510667) * 🙂 Thanks! * well, all they can see is a totally safe and accepted/cleared transaction on their end. I agree with them. It looks fine on their end. The auth.net tech had no idea what IPN was even referring to. * What else can we do? I am happy to give you store access etc… * I am using bulletproof security plugin. could it be an hta related issue? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510668) * > I am using bulletproof security plugin * Oh – I’d definitely try dropping that plugin for a while and see if the problem then disappears. Any plugin that could possibly interfere with communications between eShop and your merchant gateway can create transaction issues. The Bad Behaviour plugin is a prime example. * Thread Starter [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * (@jareddmitchell) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510669) * ok, will let you know * Thread Starter [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * (@jareddmitchell) * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510765) * disabling bulletproof fixed this issue, thanks! Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘[Plugin: eShop] Authorizenet Invalid and Failed Problems, Help!’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/eshop_d6e4b8.svg) * [eShop](https://wordpress.org/plugins/eshop/) * [Frequently Asked Questions](https://wordpress.org/plugins/eshop/#faq) * [Support Threads](https://wordpress.org/support/plugin/eshop/) * [Active Topics](https://wordpress.org/support/plugin/eshop/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/eshop/unresolved/) * [Reviews](https://wordpress.org/support/plugin/eshop/reviews/) * 13 replies * 2 participants * Last reply from: [JareddMitchell](https://wordpress.org/support/users/jareddmitchell/) * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-eshop-authorizenet-invalid-and-failed-problems-help/#post-2510765) * Status: resolved