Support » Plugin: Fluid Checkout for WooCommerce » plugin errors and inconvenient interface

  • webfantastic

    (@webfantastic)


    The plugin is raw with errors. I wouldn’t buy the pro version. We won’t even put a free one, because it works crookedly. Look at the screen https://prnt.sc/1xjlpvq . This is all very inconvenient. What are the empty fields without symbols? The plugin overwrites fields and cannot work with other autocomplete plugins and a plugin that removes unnecessary fields. Why are there two buttons in different columns on the checkout page – confirm the order https://prnt.sc/1xjmect ? This is kind of absurd.
    Sorry.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @webfantastic,

    I’m sorry for the inconvenience.

    What are the empty fields without symbols?

    These fields are not part of Fluid Checkout but added by a 3rd-party plugin.

    The plugin overwrites fields and cannot work with other autocomplete plugins and a plugin that removes unnecessary fields.

    Fluid Checkout applies all changes to existing fields very early in the hooks priority, allowing other plugins and themes to make their changes after it.

    There could be incompatibilities between Fluid Checkout and 3rd-party plugins, we strive to fix these issues as soon as possible, however, without knowing which plugins you are using it is impossible for us to identify and fix the problems.

    Why are there two buttons in different columns on the checkout page – confirm the order?

    This is an experimental feature that is not enabled by default. As any experimental feature, this should be used with caution.

    If this feature is not working for your website, or if you didn’t intend to enable it, you can simply disable it by visiting the plugin settings at WP Admin > WooCommerce > Settings > Fluid Checkout > Advanced, and uncheck the option “(Experimental) Display an additional “Place order” and terms checkbox below the order summary in the sidebar.” as shown in the screenshot:

    https://t2449427.p.clickup-attachments.com/t2449427/b48cc291-4288-4b16-82df-c415609a93cc/Screen%20Shot%202021-10-28%20at%2006.59.39.png?view=open

    Kindly provide the names and URLs of the plugins you are using which aren’t working well with Fluid Checkout.

    We’ll do all that is within our reach to add compatibility with those plugins.

    Best,
    Diego

    Thread Starter webfantastic

    (@webfantastic)

    plugin DaData.ru autofill fields with the correct address and error correction.
    https://disk.yandex.ru/d/TxHLqXRLJsHn0g

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @webfantastic,

    When using the native WooCommerce Checkout the plugin “DadataSuggestionsForWoocommerce” shows the fields in the Billing section instead of the Shipping section as shown on your screenshot:
    https://t2449427.p.clickup-attachments.com/t2449427/477b8262-ac59-404f-afa8-1364c98bd276/1.%20WooCommerce%20Native%20Checkout.png

    When Fluid Checkout is activated, the new fields added by “DadataSuggestionsForWoocommerce” are shown in the same position, at the Billing to section instead of the Shipping section:
    https://t2449427.p.clickup-attachments.com/t2449427/6230ba43-cee7-4a6e-84ac-3016600b5568/2.%20Contact%20%26%20Shipping.png
    https://t2449427.p.clickup-attachments.com/t2449427/2793f5e9-1ff7-4f84-b692-9056d70f8caf/3.%20Billing.png

    It is very unlikely that Fluid Checkout is overwriting any of the “DadataSuggestionsForWoocommerce” field attributes or hiding those field labels for two main reasons:

    1. “DadataSuggestionsForWoocommerce” does not use the WooCommerce native functions to add or display the fields, but uses custom HTML.

    2. The fields do not contain a proper <label> tag but rely on the placeholder attribute to give it a name. Fluid Checkout only applies changes to the placeholder of the “Street address” field, and only uses the WooCommerce native functions to do so.

    In that case, I can only conclude you may have extra customizations on your website to move the fields to the Shipping section.

    For further support, please give more information about your setup, if you have extra customizations, and what settings you are using for the plugin “DadataSuggestionsForWoocommerce”.

    In any case, adding full support for “DadataSuggestionsForWoocommerce” to show the fields in a more appropriate place is not something we can focus on at the moment. I’ve added it as a task on our backlog and will let you know here once the status change.

    Best,
    Diego

    Thread Starter webfantastic

    (@webfantastic)

    data is used on a very large number of Russian and Belarusian sites, because this service helps to fill in the data correctly, it prompts the correct streets and houses. In the standard version of woocommerce, it works perfectly and even with all wordpress themes. It works with all fields, First name, last name, address and automatically inserts an index into the field based on the address. But when I just turn on your plugin, the hint function doesn’t work anymore.
    It’s a pity that you can’t fix your plugin, because it doesn’t make sense to use it without automatic prompts. People very often make mistakes in addresses, it takes even longer to fix them later, we are not ready to sacrifice such a service. It turns out that your plugin is not adapted to the Russian market at all. All other checkouts work fine with dadata, so the problem is not in it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.