Plugin error when using WP API to save settings

  • Resolved alesub

    (@alesub)


    1 year, 8 months ago

    Whenever we try to save the user group settings, we get this error: “No route was found matching the URL and request method”.

    This happening on multiple sites at the same time. It started to happen a couple of weeks ago. I’ve tried re-saving the permalink structure and deactivating other plugins, but the error remains the same, it seems to be coming from this plugin itself.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    1 year, 8 months ago

    Hi @alesub,

    Does the error occur when you switch to a default theme, and only the iThemes Security plugin is enabled? Also, have you tried deleting the iTSec plugin and re-installing it? Please ensure that you have the latest version of iTSec.

    Thread Starter alesub

    (@alesub)

    1 year, 8 months ago

    @shanedelierrr yes, I have the site working on a temporary environment, with nothing but the plugin installed, and the error remains the same. I have WordPress 6.0.1 and iThemes Security PRO 7.1.3.

    Plugin Support chandelierrr

    (@shanedelierrr)

    1 year, 8 months ago

    Hi @alesub,

    Thank you for getting back. It seems you are using the pro version of ITSec. Would you mind reaching out to support@ithemes.com, so we can better assist you?

Viewing 3 replies - 1 through 3 (of 3 total)
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