Plugin Error 500 while saving options

  • Resolved shaphiro

    (@shaphiro)


    1 year, 8 months ago

    Standard WordPress 6.0.1 with Divi Theme Iubenda plugin version: 3.1.2.
    When I try to save the options with the button “Integra” the following error occours (also with the standard theme activated):

    [error] [pid 13894] mod_proxy_fcgi.c(888): [client 79.54.226.125:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught TypeError: array_merge(): Argument #2 must be of type array, null given in /var/www/vhosts/disegniperambienti.it/httpdocs/wp-content/plugins/iubenda-cookie-law-solution/includes/QuickGeneratorService.php:566\nStack trace:\n#0 /var/www/vhosts/disegniperambienti.it/httpdocs/wp-content/plugins/iubenda-cookie-law-solution/includes/QuickGeneratorService.php(566): array_merge(Array, NULL)\n#1 /var/www/vhosts/disegniperambienti.it/httpdocs/wp-content/plugins/iubenda-cookie-law-solution/includes/QuickGeneratorService.php(123): QuickGeneratorService->plugin_settings_save_options()\n#2 /var/www/vhosts/disegniperambienti.it/httpdocs/wp-includes/class-wp-hook.php(307): QuickGeneratorService->integrate_setup(”)\n#3 /var/www/vhosts/disegniperambienti.it/httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)\n#4 /var/www/vhosts/disegniperambienti.it/httpdocs/wp-includes/plugin.php(476): WP_Hook->do_action(Array)\n#5 /var/www/vhosts/disegniperambienti.it/h…’

    System Report:

    
### WordPress Environment ###

WordPress address (URL): https://www.*********.it
Site address (URL): https://www.*******.it
WC Version: 6.7.0
REST API Version: ✔ 6.7.0
WC Blocks Version: ✔ 7.8.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.7
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.70.0
NSS/3.44 (OpenSSL/1.0.2k-fips)

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_
Dimensione totale database: 6.58MB
Dimensione dati database: 4.98MB
Dimensione indice database: 1.60MB
wp_woocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_actions: Dati: 0.05MB + indice: 0.11MB + motore InnoDB
wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_logs: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_cli_cookie_scan: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_cli_cookie_scan_categories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_cli_cookie_scan_cookies: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_cli_cookie_scan_url: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_cli_scripts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_options: Dati: 2.06MB + indice: 0.06MB + motore InnoDB
wp_postmeta: Dati: 0.45MB + indice: 0.11MB + motore InnoDB
wp_posts: Dati: 1.45MB + indice: 0.06MB + motore InnoDB
wp_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_usermeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
wp_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB

### Post Type Counts ###

attachment: 77
cookielawinfo: 6
custom_css: 2
et_body_layout: 5
et_template: 10
et_theme_builder: 1
nav_menu_item: 4
page: 10
post: 3
product: 19
revision: 86
wp_global_styles: 2
wp_template: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (6) ###

FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.19.0
Contact Form 7 - Dynamic Text Extension: by Chris Mavricos
SevenSpark – 2.0.3

Contact Form 7: by Takayuki Miyoshi – 5.6.2
Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 3.1.2
In costruzione: by WebFactory Ltd – 3.93
WooCommerce: by Automattic – 6.7.0 (aggiornamento alla versione 6.8.0 disponibile)

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔

### WC Pages ###

Shop base: #42 - /gli-scarabocchi/
Carrello: ❌ La visibilità della pagina dovrebbe essere pubblica
Pagamento: ❌ La visibilità della pagina dovrebbe essere pubblica
Il mio account: #45 - /mio-account/
Termini e condizioni: ❌ La pagina non è impostata

### Theme ###

Name: Disegni Child Theme
Version: 1.0.0
Author URL: https://www.bssystems.it
Child Theme: ✔
Parent Theme Name: Divi
Parent Theme Version: 4.18.0
Parent Theme Author URL: http://www.elegantthemes.com
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ✔ Next scheduled: 2022-08-17 10:53:24 +00:00
Options: ✔
Notes: 50
Onboarding: completed

### Action Scheduler ###

Completato: 66
Oldest: 2022-07-17 14:36:40 +0000
Newest: 2022-08-17 06:14:20 +0000

In attesa: 1
Oldest: 2022-08-18 06:14:20 +0000
Newest: 2022-08-18 06:14:20 +0000

### Status report information ###

Generated at: 2022-08-17 06:44:33 +00:00
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iubenda

    (@iubenda)

    1 year, 8 months ago

    Hi,
    thank you for your request.

    We are trying to reproduce the issue: in the meantime, we suggest disabling Security plugins to see if something is blocking the integration of our cookie solution script.

    Sometimes false-positive alerts can happen.

    Anyway, we will keep you posted about our investigation!

    Thread Starter shaphiro

    (@shaphiro)

    1 year, 8 months ago

    As shown in the system report there are no security security plugins installed. Thank you.

    • This reply was modified 1 year, 8 months ago by shaphiro.
    Plugin Author iubenda

    (@iubenda)

    1 year, 8 months ago

    Hi,
    we have released a new version of our plugin, could you please update it and try again?

    Please also note that our plugin is not 100% compatible with PHP8, we are working on it and we will release a new compatibility update in the next weeks.

    So if the issue is still there, you may want to use a different version of PHP (I see you’re using php8), in the meantime we keep you posted about the PHP8 compatibility.

    Thank you for your cooperation

    Thread Starter shaphiro

    (@shaphiro)

    1 year, 8 months ago

    It works! Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Plugin Error 500 while saving options’ is closed to new replies.