Title: plugin error
Last modified: June 20, 2023

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# plugin error

 *  Resolved [ajay90](https://wordpress.org/support/users/ajay90/)
 * (@ajay90)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-error-217/)
 * when i open website its look like:
 * ![](https://www.dropbox.com/s/661yfzcxw9063eu/page.png?dl=0)
 * after open popup box its look like:
 * ![](https://www.dropbox.com/s/q354t89z74h5bp2/page%202.png?dl=0)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-error-217%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [ajay90](https://wordpress.org/support/users/ajay90/)
 * (@ajay90)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-error-217/#post-16835682)
 * When i Open Website its look like:
 * > [View post on imgur.com](https://imgur.com/cKOv6eK)
 * After open Popup Box its look like:
 * > [View post on imgur.com](https://imgur.com/gHwNq54)
 * slider automatically shifted to left please solve it.
    -  This reply was modified 2 years, 9 months ago by [ajay90](https://wordpress.org/support/users/ajay90/).
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-error-217/#post-16835900)
 * Dear [@ajay90](https://wordpress.org/support/users/ajay90/),
 * Thank you for your topic.
 * Regarding your request, we would like to note that the given issue is not coming
   from our plugin, as it doesn’t connect to the slider functionality.
 * The main cause of the issue is the cache plugin, the CSS codes and JS are being
   cached.
 * **See the screenshot below:**
 * > [View post on imgur.com](https://imgur.com/rc4n8Mz)
 * After deactivating our Popup Box plugin, all the cache of your website is deleted.
   
   But the same can happen while deactivating other plugins as well.
 * So, please **clear the caches** and **deactivate the cache plugin.**
 * Please, check again and let us know about the outcome.
   Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘plugin error’ is closed to new replies.

 * ![](https://ps.w.org/ays-popup-box/assets/icon-128x128.gif?rev=2660064)
 * [Popup Box - Create Countdown, Coupon, Video, Contact Form Popups](https://wordpress.org/plugins/ays-popup-box/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ays-popup-box/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ays-popup-box/)
 * [Active Topics](https://wordpress.org/support/plugin/ays-popup-box/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ays-popup-box/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ays-popup-box/reviews/)

## Tags

 * [plugin error](https://wordpress.org/support/topic-tag/plugin-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-error-217/#post-16835900)
 * Status: resolved