Title: [Plugin: Ecwid: Random Products] thumbnails not appearing and code error
Last modified: August 20, 2016

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# [Plugin: Ecwid: Random Products] thumbnails not appearing and code error

 *  Resolved [capek9cardio](https://wordpress.org/support/users/capek9cardio/)
 * (@capek9cardio)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-ecwid-random-products-thumbnails-not-appearing-and-code-error/)
 * I’m only having success with this plugin about 50% of the time on my client’s
   [gift basket site](http://www.capecodspecialties.com). Either the thumbs will
   not display or I’ll get this message:
 * > Cannot generate shortcode for this configuration.
   >  Cannot get product data.
 * Here’s the code I’m using:
 *     ```
       [ecwid_random_products number="8" per_row="4" show_title="true" show_price="true"]
       ```
   
 * It is on the same page as the store widget code, but below.
 * [http://wordpress.org/extend/plugins/ecwid-useful-tools/](http://wordpress.org/extend/plugins/ecwid-useful-tools/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [fkie](https://wordpress.org/support/users/fkie/)
 * (@fkie)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-ecwid-random-products-thumbnails-not-appearing-and-code-error/#post-2979004)
 * Hi, capek9cardio!
 * Did you try to clean the plugin’s cache?
    You can do it on the Ecwid Random Products
   settings page in the WP admin back-end.
 *  Plugin Author [fkie](https://wordpress.org/support/users/fkie/)
 * (@fkie)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-ecwid-random-products-thumbnails-not-appearing-and-code-error/#post-2979008)
 * Moreover, it looks like random products appear properly now:
    [http://awesomescreenshot.com/0f1djw6a9](http://awesomescreenshot.com/0f1djw6a9)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: Ecwid: Random Products] thumbnails not appearing and code error’
is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ecwid-useful-tools.svg)
 * [Product Advisor for Ecwid](https://wordpress.org/plugins/ecwid-useful-tools/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ecwid-useful-tools/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ecwid-useful-tools/)
 * [Active Topics](https://wordpress.org/support/plugin/ecwid-useful-tools/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ecwid-useful-tools/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [fkie](https://wordpress.org/support/users/fkie/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-ecwid-random-products-thumbnails-not-appearing-and-code-error/#post-2979008)
 * Status: resolved