Support » Plugin: Easy FancyBox » [Plugin: Easy FancyBox] PDF not working – overlay will not open

  • Resolved KSSun



    I’m having problems getting a PDF to load with Easy FancyBox. At first I used autodetect, and the PDF loaded in an overlay in Chrome, but I was only able to scroll with the arrow keys (and not with the trackpad). On Firefox & Safari, the FancyBox window opened and showed “Missing Plug-in”.

    Subsequently, I tried to emulate the fourth method on this page of the dev site (i.e., iFrame with Google Docs viewer). I don’t get the same result though. Instead, the PDF simply opens and then loads in Google Docs, rather than in an overlay.

    I noticed that other users have had success using Scribd. I note however that Scribd won’t work with protected PDFs, and for the moment I would prefer to keep the PDF copy-protected.

    Very grateful for any insight.

    The page is here, and the link is the image under the “Or read a free sample first” heading.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author RavanH


    You need to enable FancyBox for the iframes. Check the iFrame feature on Settings > Media. You can disable the PDF feature if you are not using that anymore. Showing PDF in a browser depends on the PDF browser plugin being installed correctly at the client side…

    Thanks, perfect. I think that’s what they call a rookie mistake!


    Hi Ravan,

    I’d like to use this specifically for PDFs. It’s working great in Safari and Chrome, but not in Firefox: An overlay opens, but the document does not display, and I get a message that an additional plugin is required. I click “Install Missing Plugins”, and the “Plugin Finder Service” window tells me “No suitable plugins were found.” I’m using Firefox 12.0 on Mac OS X 10.7.3. I tried the iFrame solution above and it didn’t help. Also tried installing the Use Google Libraries plugin, no change.

    Here’s the page I’m experimenting with:

    Any suggestions?


    I solved it, thanks to the example page you posted in another thread:

    Thank you for that. Maybe it would be a good addition to the FAQ page.

    Plugin Author RavanH


    Hi pictureitsolved,

    PDF files need a browser plugin (not a WordPress plugin) to be visible in a browser. My WordPress plugin cannot do that.

    Good to hear you got it working with the google viewer. I’ll put something in the FAQ’s about that…

    One tip though: when linking to this Google Viewer, do NOT use the class fancybox-pdf but fancybox-iframe instead.

    Right, I understood it to be a Firefox browser plugin that was needed. Since I can’t count on all website viewers to be using the right browser or have optional browser plugins installed, I needed to find another solution.

    Yours is one of the best documented and most flexible *Box plugins I’ve found. Thank you!

    RavanH, thanks for the fancybox-iframe tip!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘[Plugin: Easy FancyBox] PDF not working – overlay will not open’ is closed to new replies.