Support » Plugin: Easy Digital Downloads » [Plugin: Easy Digital Downloads] Not Working – Checkout (cart) Is Always Empty?

  • Resolved jeffm2008



    I am having trouble getting this to work…
    My cart is always empty no matter many items I add to it. It says it adds them, but when I go to check out, it’s empty…and no checkout form is displayed…when I use the widget (which I really do not want to do on this site) it does add it to the cart..but when I go to says your cart is empty…and the widget cart is now empty too.

    I’ve installed then reinstalled it, but now my pages do not get created anymore and my settings are saved somehwere, and they are still there when I reinstall it (PayPal info, etc). I’ve recreated the pages with the proper shortcodes, etc..still does the same thing.

    Is there a way to completely remove this plugin so I can start fresh?

    Are there any known issues with the “Atahualpa” theme running WP 3.4.2?

    I’ve installed it on another site running WP 3.4.1 with the “Simple Catch” theme and the checkout page works, but I get this error when I go to click the download link:

    “You do not have permission to download this file

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.”

    Anyway, this plugin seems to perfect for what I am looking for…I just can’t get it to work. Thanks!

Viewing 15 replies - 16 through 30 (of 45 total)
  • I got a notification once ajax was diabsled saying “you have now successfully downloaded the item to your shopping cart” Checkout

    No joy when you click the link still i will search for php error logs now brb

    im reading up on how i can get these error logs, searching around mySQL…. Any pointers, will keep reading.

    hey, I edited WP_DEBUG to TRUE in wp config.

    Then i got the debug info, am i close?

    here is what it said on site:

    Notice: Use of undefined constant AIOFAVICON_TEXTDOMAIN – assumed ‘AIOFAVICON_TEXTDOMAIN’ in /hermes/bosweb/web207/b2078/ipg.jamesgolbycom/hypnoticringtones/wp-content/plugins/all-in-one-favicon/all-in-one-favicon.php on line 37 Warning: session_start(): open(/var/php_sessions/sess_e1c4e8cfc749dd33d4b6d37541c8e90d, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb/web207/b2078/ipg.jamesgolbycom/hypnoticringtones/wp-includes/plugin.php on line 403 Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /hermes/bosweb/web207/b2078/ipg.jamesgolbycom/hypnoticringtones/wp-content/plugins/all-in-one-favicon/all-in-one-favicon.php:37) in /hermes/bosweb/web207/b2078/ipg.jamesgolbycom/hypnoticringtones/wp-includes/plugin.php on line 403

    That looks like its to do with my favicon generator, this seemed more relevant it appeared at the bottom once i switched to an original template:

    Warning: Unknown: open(/var/php_sessions/sess_e1c4e8cfc749dd33d4b6d37541c8e90d, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions) in Unknown on line 0

    This points towards a problem the user above had. I will try to find my php.ini file and wait to hear back

    Plugin Author Pippin Williamson


    Does it work if you deactivate the favicon plugin?

    It sounds like the sessions are not fully enabled on your host. If you are able to locate your php.ini file, I can help you figure out what to add.

    Okay. I did try it deactivated and no joy. Will totally reinstall WordPress first (bit annoying but only had some custom artwork on my template so nothing uploaded yet not too much hassle.

    I will get back to you asap if this is not a solution after i find the php.ini file.

    thanks a lot for your support, i am adamant on using this plugin.

    Oh one thing – How is it that i will be able to feature .m4r files as downloadable products? This did seem to work before but not now?

    Plugin Author Pippin Williamson


    Ok let me know.

    I’ve added support for m4r files to the next version, which should be released within a few days.

    Hi Pippin

    I have checked the Paypal settings, and Ajax, disabled and enabled, and nothing changes.

    I was keen to try and add the “session save” into my wp-config.php like you’d suggested to RoyHutton, but clearly I’m in the shallow end lol.. I read his posts and none of this makes any sense to me at all… Any event, for the life of my I don’t know where to find the wp-config.php, or if I actually do find it how to edit it. So I am none the wiser 🙁


    Oh on that note, I might have a look at my webhosting control panel.. it might be there…

    Plugin Author Pippin Williamson



    You will almost definitely have to contact your hosting company to get sessions enabled. If you contact them and simply ask to get “PHP Sessions” enabled, they should be able to do it.

    sorry to say it but this is a lot of hassle when there are quite a few download plugins. I really like pippins plug in but i have had to go with another option.

    Thanks and good luck with the new release.

    Plugin Author Pippin Williamson


    Sorry to hear that.

    We’re working on removing the requirements for sessions, but it’s not quite ready yet.

    My issue was the shortcode was in the checkout. I had the same problem when I moved from WP-ecommerce, to Pippin, shortcode was wrong and now working! Pippin’s the man.

    I know this was kinda covered but always great to triple check.

    Plugin Author Pippin Williamson


    Glad to hear it!

    Same issue here too. Damn please fix that php session thing.

    When I am logged into as an admin and I “ADD TO CART’ an item as a test. The checkout page shows the item correctly. When I log out as an admin and try and add the item. It says Item added then I CHECKOUT and the checkout page is empty showing NOTHING IN CART.

    I enabled php.ini in my hostgator account. But tons of settings came up. I dont know what to change. I dont even know if im doing it right

    Plugin Author Pippin Williamson


    Do you have a caching plugin enabled?

    I use hostgator with zero problems.

Viewing 15 replies - 16 through 30 (of 45 total)
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