Support » Plugin: Easy Digital Downloads » [Plugin: Easy Digital Downloads] Not receiving Sales email

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    The buyer gets the email but the admin does not, correct?

    Correct. Yesterday, everything was working fine. But I had to restart from zero again today and now it’s not working.

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Can you try installing the Configure SMTP plugin and see if that makes a difference?

    Since the emails get sent to the buyer, it shows that the plugin is working fine (I’m pretty sure), so it’s probably a problem with email routing to your address. Configure SMTP tends to fix this.

    All sorted! Thank you!

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Great!

Viewing 5 replies - 1 through 5 (of 5 total)
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