We just asked a friend to buy something off our new site. The plugin registered a sale in the dashboard from our friend, we received payment, but she didn't get any download info in her email, as follows:
Thank you , We appreciate you taking the time to shop at [-------------]. You shopped on 2012-05-31 00:46:03 Here are your download links: Your total purchase was 0
I've looked up and down the dashboard for a setting I missed, and don't see it. We set up a receipt email with template tags that do work (as you can see the time in the above example).
I assume that the email is how a customer gets the links to download what they bought, right?
We're going "live" in over 24 hours when a online magazine ad for us will be public. We need to get this working.
Only other plugins we're using: Official StatCounter Plugin
We're hosted on GoDaddy, and our WordPress version is 3.3.2. Plugin is the latest release 22.214.171.124