Title: [Plugin: Duplicator] not creating packages.
Last modified: August 20, 2016

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# [Plugin: Duplicator] not creating packages.

 *  Resolved [Chi](https://wordpress.org/support/users/chistyle/)
 * (@chistyle)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-duplicator-not-creating-packages/)
 * I’ve tried duplicator plugin on 3 different wordpress websites I run which are
   on 2 servers and still doesnt create a package or installer. I can goto the root
   directory and see that it has created a zip of the file in the snaphot folder..
   I’ve used the logging level as light to gather this info below.
 * Here’s the log of one of my sites.
 * 11:43:01 log:fun.duplicator_create_dbscript=>ended
    11:43:01 log:class.zip=>started
   11:43:01 log:class.zip=>opened 11:43:13 log:class.zip=>archive info: ZipArchive
   Object ( [status] => 23 [statusSys] => 0 [numFiles] => 9374 [filename] => /home/
   arthouse/public_html/XXXXXXX.com/wp-snapshots/20111209_XXXXXX.zip [comment] =
   > ) 11:43:33 log:class.zip=>ended 11:44:57 log:duplicator_create_installerFile
   =>started 11:44:57 log:duplicator_create_installerFile=>ended 11:44:57 log:act.
   duplicator_create======>end Logging Complete. (reload window to view results)
 * [http://wordpress.org/extend/plugins/duplicator/](http://wordpress.org/extend/plugins/duplicator/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [dbperry](https://wordpress.org/support/users/dbperry/)
 * (@dbperry)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-duplicator-not-creating-packages/#post-2440025)
 * I have the exact same problem. I have tried it on a couple of sites with version
   3.3 installed and i get the same results as you are describing. The wp-snapshots
   directory has a folder with about 4M of the files and an empty install.php file.
 * Thanks
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-duplicator-not-creating-packages/#post-2440028)
 * Hey OFA and dbperry,
 * If you both can submit your full logs to the support site I’ll try to help you
   work through the issues.
 * support.lifeinthegrid.com
 *  [stevebutler2](https://wordpress.org/support/users/stevebutler2/)
 * (@stevebutler2)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/plugin-duplicator-not-creating-packages/#post-2440039)
 * Hi,
 * I am gettinging exactly the same problem.
 * It creates the zip fle which is large, but it doesn’t show up in the list, so
   can’t build the install file.
 * The logs look OK.
 * Thanks
 * Steve
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/plugin-duplicator-not-creating-packages/#post-2440040)
 * Hey stevebutler2
 * You might try changing your package options in the options dialog. Try increasing“
   Max Execution Time” and “Max Memory Limit”. The process may have not had enough
   time or memory to finalize the archive process.
 * Hope this helps!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin: Duplicator] not creating packages.’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
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 * 4 replies
 * 4 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [14 years, 7 months ago](https://wordpress.org/support/topic/plugin-duplicator-not-creating-packages/#post-2440040)
 * Status: resolved