• I am running a fresh install using duplicator from local host to my hostgator account.

    for the website i have created a fresh database along with only 1 user which has all permissions checked. within the file manager there are only 2 files: the installer.php, and my .zip archive. Both files have the correct permissions for host gator 644 for both.

    During the install i receive this error code:

    server code: 200
    status: OK
    response:
    INSTALL ERROR!
    No tables where created during step 1 of the install. Please review the installer-log.txt file for sql error messages. You may have to manually run the installer-data.sql with a tool like phpmyadmin to validate the data input. If you have enabled compatibility mode during the package creation process then the database server version your using may not be compatible with this script.

    Within the installer-log.txt

    NAME: 20160801_portfolio2_579ee3d4e28969987160801055324_archive.zip
    SIZE: 126.73MB
    ZIP: Enabled (ZipArchive Support)
    EXTRACTING
    ZipArchive Object
    (
    [status] => 0
    [statusSys] => 0
    [numFiles] => 11696
    [filename] => /home2/jcpacheco/public_html/20160801_portfolio2_579ee3d4e28969987160801055324_archive.zip
    [comment] =>
    )
    COMPLETE: true
    WARNING: Unable to locate wp-config.php file. Be sure the file is present in your archive.

    WEB SERVER CONFIGURATION FILE RESET:
    – Backup of .htaccess/web.config made to .orig
    – Reset of .htaccess/web.config files
    ERROR: Unable to read from the extracted database.sql file .
    Validate the permissions and/or group-owner rights on directory ‘/home2/jcpacheco/public_html’

    ERROR: Unable to create new sql file installer-data.sql.
    Validate the permissions and/or group-owner rights on directory ‘/home2/jcpacheco/public_html’ and file ‘installer-data.sql’

    UPDATED FILES:
    – SQL FILE: ‘/home2/jcpacheco/public_html/installer-data.sql’
    – WP-CONFIG: ‘/home2/jcpacheco/public_html/wp-config.php’

    ARCHIVE RUNTIME: 6.8850 sec.

    I have searched and alot of the solutions seem to be to set the file permissions to 777, which host gator will not allow. If you set installer.php it will redirect to a hostgator 500 error. I contacted hostgator and they said there is no way to work around this error.

    Anyone else who have experienced this problem can you please tell me what i am doing wrong?

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