Title: [Plugin: Duplicator] Install Error
Last modified: August 20, 2016

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# [Plugin: Duplicator] Install Error

 *  Resolved [jvzsys](https://wordpress.org/support/users/jvzsys/)
 * (@jvzsys)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-install-error-1/)
 * Duplicator – Installer
    See install-log.txt for an overview of this process. 
   ✔ Prechecks Completed
 * Fatal error: Class ‘ZipArchive’ not found in /home/idoni/bigwig.co.za/wp-admin/
   install.php on line 633
 * The file 20120515_Bigwig_4fb238ce47cfb.zip was copied into /bigwig.co.za/wp-admin
   as well as the install.php
 * Help please
 * [http://wordpress.org/extend/plugins/duplicator/](http://wordpress.org/extend/plugins/duplicator/)

Viewing 1 replies (of 1 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-install-error-1/#post-2765783)
 * Hey jvzsys,
 * It looks like you don’t have PHP enabled for Zipping. Your server has to be setup
   with “–enable-zip” for the Duplicator to zip files.
 * If your trying to run just the installer then you can run without Zip Support.
   On the installer screen you will need to check the checkbox ‘Manual Package Extraction’
   and manually extract the package before running the installer.
 * ON HOSTED SERVERS
    Just contact your hosting provider and tell them you want 
   PHP with Zip support so that the “ZipArchive Class” will work. If they don’t 
   know what your talking about or will not enable it then I would suggest getting
   a new hosting provider. This is a very common feature and is available on almost
   all shared hosting environments. Please view the following link for a list of
   certified hosting providers that work very good with the Duplicator [http://lifeinthegrid.com/duplicator-certified](http://lifeinthegrid.com/duplicator-certified)
 * ON YOUR COMPUTER
    If your trying to use the Duplicator on your own computer you
   will to make sure the Zip extensions are enabled. Check your php.ini file for
   the following:
 * On Windows: extension=php_zip.dll
    On MAC and Linux: extension=zip.so
 * For more details see: [http://www.php.net/manual/en/book.zip.php](http://www.php.net/manual/en/book.zip.php)
 * Hope this helps!

Viewing 1 replies (of 1 total)

The topic ‘[Plugin: Duplicator] Install Error’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/duplicator/)
 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-install-error-1/#post-2765783)
 * Status: resolved