Title: [Plugin: Duplicator] Doesnt appear the package
Last modified: August 20, 2016

---

# [Plugin: Duplicator] Doesnt appear the package

 *  Resolved [rogeclash](https://wordpress.org/support/users/rogeclash/)
 * (@rogeclash)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-doesnt-appear-the-package/)
 * hello
    im trying to download the package but its doenst appear i went to system
   and i got this
 * Key: Good [1] OK [0] Bad [-1]
    SERVER CHECKS PHP Version: 5.3.4 [1] Web Server:
   Apache [1] Safe Mode: Off [1] Open Base Dir: Not Enabled [1]
 * Compression: Not installed [-1] (ZipArchive extension required for compression)
 * CACHE STORE CHECKS
    W3 Total Cache: Cache Directory Not Found
 * I think im having a problem with the compression saying is not installed but 
   i dont know what i have to install
 * Thank you
 * [http://wordpress.org/extend/plugins/duplicator/](http://wordpress.org/extend/plugins/duplicator/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-doesnt-appear-the-package/#post-2800305)
 * Hey rogeclash
 * It looks like you don’t have PHP enabled for Zipping. Your server has to be setup
   with “–enable-zip” for the Duplicator to zip files.
 * If your trying to run just the installer then you can run without Zip Support.
   On the installer screen you will need to check the checkbox ‘Manual Package Extraction’
   and manually extract the package before running the installer.
 * ON HOSTED SERVERS
    Just contact your hosting provider and tell them you want 
   PHP with Zip support so that the “ZipArchive Class” will work. If they don’t 
   know what your talking about or will not enable it then I would suggest getting
   a new hosting provider. This is a very common feature and is available on almost
   all shared hosting environments. Please view the following link for a list of
   certified hosting companies that work with the Duplicator [http://lifeinthegrid.com/duplicator-certified](http://lifeinthegrid.com/duplicator-certified)
 * ON YOUR COMPUTER
    If your trying to use the Duplicator on your own computer you
   will to to make sure the Zip extensions are enabled. Check your php.ini file 
   for the following:
 * On Windows: extension=php_zip.dll
    On MAC and Linux: extension=zip.so
 * For more details see: [http://www.php.net/manual/en/book.zip.php](http://www.php.net/manual/en/book.zip.php)
 * Hope this helps!
 *  Thread Starter [rogeclash](https://wordpress.org/support/users/rogeclash/)
 * (@rogeclash)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-doesnt-appear-the-package/#post-2800310)
 * ok its being activated now thanks
 *  Thread Starter [rogeclash](https://wordpress.org/support/users/rogeclash/)
 * (@rogeclash)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-doesnt-appear-the-package/#post-2800311)
 * done
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-doesnt-appear-the-package/#post-2800379)
 * So you good to go?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin: Duplicator] Doesnt appear the package’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/duplicator/)
 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-duplicator-doesnt-appear-the-package/#post-2800379)
 * Status: resolved