Title: [Plugin: Duplicator] Database Test Connection Failed
Last modified: August 30, 2016

---

# [Plugin: Duplicator] Database Test Connection Failed

 *  [Coloroid](https://wordpress.org/support/users/coloroid/)
 * (@coloroid)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-duplicator-database-test-connection-failed/)
 * Hello
 * I’m using this plugin for the first time and I ran into an issue after trying
   to open up the installer through my domain. I typed in the domain into my browser
   and had received a 403 Forbidden Error. So instead, I used the method of typing/
   installer.php at the end of my domain which worked and opened the Duplicator 
   installer.
 * I followed the steps of inputting my database information, user, password, but
   when I click test connection I get:
 * Using Connection String:
    Host=localhost; Database=xxxxxx; Uid=xxxxxxx; Pwd=xxxxxxx;
   Port=3306
 * Server Connected: Fail
    Database Found: Fail
 * How can I fix this problem? Thanks in advance!

The topic ‘[Plugin: Duplicator] Database Test Connection Failed’ is closed to new
replies.

## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)
 * [database](https://wordpress.org/support/topic-tag/database/)
 * [forbidden](https://wordpress.org/support/topic-tag/forbidden/)

 * 0 replies
 * 1 participant
 * Last reply from: [Coloroid](https://wordpress.org/support/users/coloroid/)
 * Last activity: [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-duplicator-database-test-connection-failed/)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics