Support » Plugin: dsIDXpress IDX Plugin » [Plugin: dsIDXpress IDX Plugin] dsIDXpress broken in MU

  • Out of the blue DSIDXpress stopped working on a number of websites on which I have paid IDXpress a licensing fee to supply data. Usually when I have a technical support issue, the support staff is slow to respond and difficult to deal with. Today is no exception.

    My sites stopped showing “custom links” more 3 days ago, which is when I reported the problem to Diverse Solutions. After nagging them for three times a day for three days in a row, I am given this response:

    Hello Will,

    Our Developers are letting me know that we are now using the code “get_home_url()” for reporting what domain the dsIDXPress is registered on. Without that code being used, your website can’t display those listings correctly on the “” page for example.You will need to go in and modify your WordPress websites to have the “get_home_url()” code to return the correct URL’s for your website.

    You can find more information on that code here:

    Let me know when you’re able to complete that task.

    Thank you,

    Unfortunately I have no idea where they want me to put this snippet. In the themes of the websites? When I called tech support, the person who answers the phone has never programmed a WordPress website in an capacity, so he’s clueless. Does anyone else have any idea what they are talking about?

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  • They are asking you to set the right URL in Settings -> General. Looks like the problem is that your current URL is different than the one they have on their records.

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