Title: Plugin don`t working
Last modified: August 26, 2022

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# Plugin don`t working

 *  Resolved [romaleg](https://wordpress.org/support/users/romaleg/)
 * (@romaleg)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/plugin-dont-working-5/)
 * The plugin has stopped working. When connecting, everything was fine, the payment
   took place. But yesterday, when paying, it began to appear
    SyntaxError: Unexpected
   token U in JSON at position 2 but money is debited from the account, orders are
   formed with the status “awaiting payment” but nothing happens further, the order
   is not closed, data is not deleted from the cart

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [romaleg](https://wordpress.org/support/users/romaleg/)
 * (@romaleg)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/plugin-dont-working-5/#post-15952040)
 * 2022-08-26T07:41:22+00:00 ERROR Failed to parse the stored webhook data: No id
   for webhook given.
    in logs
 *  Plugin Support [Femi](https://wordpress.org/support/users/femiyb/)
 * (@femiyb)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/plugin-dont-working-5/#post-15953368)
 * Hi [@romaleg](https://wordpress.org/support/users/romaleg/)
 * We regret your trouble with this issue.
 * To better judge what could be causing this, we are interested in a copy of your
   WooCommerce system report and your latest PayPal Payments log files.
 * The system report can be accessed from here:
    WooCommerce > Status > Get system
   report > Copy for support
 * You can copy the log files from here:
    WooCommerce > Status > Logs > select “
   woocommerce-paypal-payments-[…]” in the dropdown and click on view.
 * And you can share it privately with us here:
    [https://paypal.inpsyde.com/docs/request-support/](https://paypal.inpsyde.com/docs/request-support/)
   If you send a private message, please include a link to this thread.
 * Thanks.
    Femi.
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/plugin-dont-working-5/#post-15995523)
 * We have not heard back from you in a while, so I’m marking this thread as resolved.
   
   Problems with the webhooks can usually be resolved by resubscribing them as described
   here: [https://woocommerce.com/document/woocommerce-paypal-payments/#webhook-status](https://woocommerce.com/document/woocommerce-paypal-payments/#webhook-status)
   If you have any further questions, please feel free to reopen this topic or create
   a new one. Thanks!
 * Kind regards,
    Niklas

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin don`t working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/plugin-dont-working-5/#post-15995523)
 * Status: resolved