Title: Plugin don’t work
Last modified: April 15, 2017
---
# Plugin don’t work
* [Argument](https://wordpress.org/support/users/argument/)
* (@argument)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/)
* Hello! Plugin don’t work.
* Total files in the adaptive images cache: 0
Total directories in the adaptive
images cache: 0 Total size of the adaptive images cache: 0
* Debug info
✔ PHP GD library is installed. ✔ Image cache directory has been created./
var/www/xxxxxx/data/www/xxxxxx.ru/wp-content/cache/adaptive-images => drwxr-xr-
x ✔ Installation .htaccess file is setup OK. /var/www/xxxxxx/data/www/xxxxxx.
ru/.htaccess => -rw-r–r– ❖ Adaptive images settings dump: array(14) { [“resolutions”]
=> array(8) { [0]=> int(1920) [1]=> int(1440) [2]=> int(1032) [3]=> int(1024)[
4]=> int(720) [5]=> int(640) [6]=> int(516) [7]=> int(480) } [“landscape”]=>
bool(true) [“hidpi”]=> bool(true) [“cache-directory”]=> string(21) “cache/adaptive-
images” [“watched-directories”]=> array(2) { [0]=> string(18) “wp-content/uploads”[
1]=> string(17) “wp-content/themes” } [“jpeg-quality”]=> int(80) [“sharpen-images”]
=> bool(true) [“watch-cache”]=> bool(true) [“browser-cache”]=> float(180) [“cdn-
support”]=> bool(false) [“version”]=> string(6) “0.6.62” [“sanitized”]=> bool(
true) [“wp-content-dir”]=> string(53) “/var/www/xxxxxx/data/www/xxxxxx.ru/wp-
content” [“wp-content-url”]=> string(34) “[https://xxxxxx.ru/wp-content”](https://xxxxxx.ru/wp-content”);}
* System information
Web Server Apache/2.4.6 (CentOS) mpm-itk/2.4.7-01 OpenSSL/
1.0.1e-fips mod_fcgid/2.3.9 PHP/5.4.16 Document Root /var/www/xxxxxx/data/www/
xxxxxx.ru PHP 5.6.27 PHP Time Limit 0 PHP Memory Limit 1024M PHP Post Max Size
12M PHP Upload Max Size 12M PHP Max Input Vars 3000 PHP Display Errors No PHP
Error Log MySQL 5.5.50-MariaDB MySQL Ext/mysqli Yes MySQL Table Prefix wp_ MySQL
DB Charset utf8 WP 4.7.3 WP Multisite No WP Debug Mode No WP Site url [https://xxxxxx.ru](https://xxxxxx.ru)
WP WP Home url [https://xxxxxx.ru](https://xxxxxx.ru) WP Permalinks /%category%/%
postname%.html WP home path /var/www/xxxxxx/data/www/xxxxxx.ru/ WP content dir/
var/www/xxxxxx/data/www/xxxxxx.ru/wp-content WP plugin dir /var/www/xxxxxx/data/
www/xxxxxx.ru/wp-content/plugins WP content url [https://xxxxxx.ru/wp-content](https://xxxxxx.ru/wp-content)
WP plugin url [https://xxxxxx.ru/wp-content/plugins](https://xxxxxx.ru/wp-content/plugins)
WP Locale ru_RU WP Memory Limit 256M WP Max Upload Size 12mb
Viewing 11 replies - 1 through 11 (of 11 total)
* Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
* (@nevma)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9033561)
* Hello, my friend,
* Your debug information seems OK so far, no problem there.
* Are you sure you have tested your website in one of the ways described in the“
How to test” section of the plugin description page? I could take a look at your
website’s images, but it would require sharing its url with us, if that is not
the problem.
* Cheers,
Takis
* Thread Starter [Argument](https://wordpress.org/support/users/argument/)
* (@argument)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9033611)
* Hello, dear Takis! Sure, for example: bit.ly/2h4LAhZ
* Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
* (@nevma)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9033719)
* Thank you for sharing your url with me!
* Two questions:
* 1. Are you perhaps using some kind of CDN or caching server, like Varnish?
* 2. Could you copy paste the Adaptive Images part of your htaccess file for me?
It doesn’t contain any sensitive website information!
* Cheers,
Takis
* Thread Starter [Argument](https://wordpress.org/support/users/argument/)
* (@argument)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9033739)
* Thank you for answer!
1. No. I don’t use CDN or cache. 2. # BEGIN Adaptive Images#
=======================
*
* RewriteEngine On
* # Watched directories
RewriteCond %{REQUEST_URI} /wp-content/uploads [OR] RewriteCond%{
REQUEST_URI} /wp-content/themes
* # Redirect images through the adaptive images script
RewriteRule \.(?:jpe?g
|gif|png)$ /wp-content/plugins/adaptive-images/adaptive-images-script.php [L]
*
* # END Adaptive Images
* # BEGIN WordPress
RewriteEngine On RewriteBase / RewriteRule
^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}!-
d RewriteRule . /index.php [L]
* # END WordPress
* # BEGIN HTML5 Boilerplate
* # END HTML5 Boilerplate
* Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
* (@nevma)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9033899)
* Hmm, that is a weird case! Still everything looks OK, yet I do see that your
images are not being resized by the plugin, as they are supposed to.
* The reason for this seems to be the fact that the line `RewriteRule \.(?:jpe?
g|gif|png)$ /wp-content/plugins/adaptive-images/adaptive-images-script.php [L]`
in your htaccess file is not working at all, for some unknown reason. The `mod_rewrite.
c` module seems to be active, because I can see that your pretty permalinks are
working alright.
* Is it possible to contact your system administrator and ask them why that line
in your htaccess file is not working? It is syntactically correct and the paths
are correcto, too! If it were working, then a url like [https://argumentplus.ru/wp-content/uploads/2016/10/283.jpg?debug=true](https://argumentplus.ru/wp-content/uploads/2016/10/283.jpg?debug=true)
should produce some debugging message or at least an error, but it doesn’t.
* Cheers,
Takis
* Thread Starter [Argument](https://wordpress.org/support/users/argument/)
* (@argument)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9034188)
* Thank you! My hoster tell me that on the server installed Nginx and images was
edited by them. Can you tell me a rule for Nginx and edit htaccess file?
* Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
* (@nevma)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9034251)
* OK, so now there are two separate cases:
* 1) If your host is using Nginx directly, instead of Apache, then you need a configuration
like the one that the plugin itself suggests in its success message, when you
save its settings. It is an addition to the Nginx configuration which goes something
like this:
* ```
location / {
rewrite \.(?:jpe?g|gif|png)$ /wp-content/plugins/adaptive-images/adaptive-images-script.php;
}
```
* The actual code one should use might vary a bit depending on their particular
setup. You will need to consult your server administrator for details on this.
* However, from what I have seen in your debug messages, this is probably not your
case. Your server reports:
* ```
System information
Web Server
Apache/2.4.6 (CentOS) mpm-itk/2.4.7-01 OpenSSL/1.0.1e-fips mod_fcgid/2.3.9
```
* I think your case is number 2, although we initially ruled it out:
* 2) Your host is using Nginx as a caching server, perhaps only for images, but
it does. In this case Nginx is standing between your website and your users and
it is serving images directly, so your website has no power over how these images
are delivered.
* For this case we have a special feature, called “CDN support”, which you can
enable in the plugin settings page. Unfortunately, this feature is still a bit
experimental. It might not always be able to deliver resized images and it does
depend on the specifics of your hosts setup. You could give it a try, though,
it will pose no danger to your website.
* Please, do let me know how it all goes!
* Cheers,
Takis
* Thread Starter [Argument](https://wordpress.org/support/users/argument/)
* (@argument)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9034675)
* Hi,Takis! Thank you for answer! My hoster add this code in Nginx file. But this
code don’t work. And hoster tell me that I contact with you.
* Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
* (@nevma)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9035470)
* I believe your host confirmed what I suspected in my previous post: your case
is number 2, you are not using Nginx directly, but as a caching server (probably
not only for your images, but for your whole website). This is why the configuration
I sent you did not have any effect.
* So, I suggest you try and enable the “CDN support” option in the plugin settings
page.
* However, you should know that this feature is still experimental, but you could
tryt it as last resort. The way CDNs and caching servers work does not allow
them to cooperate with our plugin’s functions very well. Let me know when you
enable it, so I can check if anything has changed.
* Cheers,
Takis
* Thread Starter [Argument](https://wordpress.org/support/users/argument/)
* (@argument)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9035479)
* I check to make plugin cooperate with a CDN, Varnish or other external caching
solution.
Unfortunately this is not work for me.
* Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
* (@nevma)
* [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9035628)
* I am very sorry, my friend, but it seems that this Nginx setup cannot work with
our plugin. Using Nginx like this, makes it impossible for our plugin to deliver
your images at all. It is like our plugin is not even there!
* I am also sorry for making you go into all this trouble debugging, but it is
technically impossible for the plugin to detect your setup beforehand and inform
you accordingly.
* So, unfortunately you have 2 mutually exclusive options: 1) keep your current
setup, but not use Adaptive Images or 2) change your setup and remove Nginx as
a caching server, in order to use Adaptive Images.
* Cheers,
Takis
Viewing 11 replies - 1 through 11 (of 11 total)
The topic ‘Plugin don’t work’ is closed to new replies.
* 
* [Adaptive Images for WordPress](https://wordpress.org/plugins/adaptive-images/)
* [Frequently Asked Questions](https://wordpress.org/plugins/adaptive-images/#faq)
* [Support Threads](https://wordpress.org/support/plugin/adaptive-images/)
* [Active Topics](https://wordpress.org/support/plugin/adaptive-images/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/adaptive-images/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/adaptive-images/reviews/)
* 11 replies
* 2 participants
* Last reply from: [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
* Last activity: [9 years ago](https://wordpress.org/support/topic/plugin-dont-work-29/#post-9035628)
* Status: not resolved