Plugin doesnt works until update

Resolved ecoportatiles
(@ecoportatiles)

2 years, 8 months ago
Hi! my name is Victor

Since one recent update filter doesnt works… i activated deprecated filters and doesnt works.

I did last update just now (Versión 1.5.0.7) and doesnt works.

I dont know what i can do, and i dont know how desactivate deprecated filters…

Best regards and thank you so much
- This topic was modified 2 years, 8 months ago by ecoportatiles.
The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author RazyRx
(@razyrx)

2 years, 8 months ago

Hello @ecoportatiles,

What do you means that filter doesn’t work?
Is it not displayed or not filter products?
To disable Deprecated Filters please open admin settings -> Add-ons tab -> click on Deprecated Filters and then click “Yes, disable add-on”

Regards,
Oleg

Thread Starter ecoportatiles
(@ecoportatiles)

2 years, 8 months ago

@razyrx Exactly, it is not displayed on the website.

I can’t find the option you are commenting to deactivate it, I can’t find the menu, please, could you help me?

I don’t know where that option is

Plugin Author RazyRx
(@razyrx)

2 years, 8 months ago

Hello @ecoportatiles,

You can found it on plugin settings page https://imgur.com/a/mBrCwkB

Regards,
Oleg

Thread Starter ecoportatiles
(@ecoportatiles)

2 years, 8 months ago

@razyrx

I just saw that I have “deprecated filters” disabled, but I still don’t see the plugin on my website. What can I do to make the plugin look, I’m desperate …

Check:
https://i.ibb.co/t3PJ2kd/Captura-de-pantalla-2020-07-20-a-las-11-39-49.png

Widget activate
https://i.ibb.co/MDC4CK9/Captura-de-pantalla-2020-07-20-a-las-11-44-13.png

Thread Starter ecoportatiles
(@ecoportatiles)

2 years, 8 months ago

@razyrx what can i do?

Plugin Author Dmytro Holovnia
(@dholovnia)

2 years, 8 months ago

Could you please open page where filters are expected to be shown and check for the topbar status https://imgur.com/a/ZtWBUXw ?
Could you please create a screenshot of it?

Regards,
Dima

Thread Starter ecoportatiles
(@ecoportatiles)

2 years, 8 months ago

@dholovnia @razyrx

Solved…

The strangest situation of my life … I have written a title in the widget and it has appeared … then I have deleted it and it has appeared forever …

I leave you a screenshot so you can see what I mean and to help you in case another client appears with the same problem …

a greeting

https://i.gyazo.com/b885d7c14287f122d3c7328d8f38278d.png

Thread Starter ecoportatiles
(@ecoportatiles)

2 years, 8 months ago

@dholovnia @razyrx the problem now is that the style, colors…. are totally diferent
https://i.gyazo.com/cbcee15e1bb032df5f8dab692c52b505.png

best regards

Thread Starter ecoportatiles
(@ecoportatiles)

2 years, 8 months ago

@dholovnia @razyrx

Hello, I have more or less solved the design flaws, but I have a question, how can I make the filters work ONLY under a single category without having to manually select it? that is, only about the category of portable computers?

a greeting

Plugin Author Dmytro Holovnia
(@dholovnia)

2 years, 6 months ago

Hi,

If you want to show filters only on 1 page(category) you need to use Conditions box on the filter/group edit page.

Or you mean filter’s values?

Regards,
Dima

Viewing 10 replies - 1 through 10 (of 10 total)

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