Title: Plugin doesnt work properly on Multisides
Last modified: December 15, 2020

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# Plugin doesnt work properly on Multisides

 *  Resolved [miriamgrieger](https://wordpress.org/support/users/miriamgrieger/)
 * (@miriamgrieger)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-properly-on-multisides/)
 * We use the Popup Plugin on our Multisides. After an Update the Popup only works
   on some pages. On half of the Multisides it is not working. The Popup Plugin 
   icon is not shown in the dashboard side and instead of ,,Popup Builder” its eather,,
   Popup Builder0″ or ,,PopUpBuilder2″. Non of the Popups on the specific pages 
   are working. The Plugin is the same version on each multiside.
 * Any advice?
    -  This topic was modified 5 years, 5 months ago by [miriamgrieger](https://wordpress.org/support/users/miriamgrieger/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [miriamgrieger](https://wordpress.org/support/users/miriamgrieger/)
 * (@miriamgrieger)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-properly-on-multisides/#post-13790792)
 * CSS files and probably also the Javascript files on some pages of the blog are
   not loaded –> how can we fix it? and what is the problem?
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-properly-on-multisides/#post-13795719)
 * Dear [@miriamgrieger](https://wordpress.org/support/users/miriamgrieger/) ,
 * Thanks for the message!
    We want to inform you, that the issue will be fixed 
   during the next update. Meanwhile, you can install and use this option: [https://we.tl/t-aP6AE8tEOt](https://we.tl/t-aP6AE8tEOt)
 * Please, don’t forget to uncheck the ”Delete popup data” option and make sure 
   to click on the ”Save Changes” button:
    [https://prnt.sc/vht1i2](https://prnt.sc/vht1i2)
   This step is a must, in case you don’t want to lose all the popup data you have.
 * Please, let us know if that helped.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-properly-on-multisides/#post-13801906)
 * Dear [@miriamgrieger](https://wordpress.org/support/users/miriamgrieger/) ,
 * How are you today?
    Just wondering whether you saw our previous message? Please,
   let us know if you still need help with this issue.
 *  Thread Starter [miriamgrieger](https://wordpress.org/support/users/miriamgrieger/)
 * (@miriamgrieger)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-properly-on-multisides/#post-13801915)
 * Dear Support-Team! Thank you, it worked. The problem is fixed.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-properly-on-multisides/#post-13806738)
 * Dear [@miriamgrieger](https://wordpress.org/support/users/miriamgrieger/) ,
 * Thanks for letting us know.
    We are happy that the issue is solved now. Please,
   open a new support thread in case you will face any other issues since we mark
   this one as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin doesnt work properly on Multisides’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-properly-on-multisides/#post-13806738)
 * Status: resolved