Pinterest Version is :1.2.11, WooCommerce Version is : 7.4.0, WordPress Version is : 6.1.1
The problem is; after connecting the Pinterest account and allow the WooCommerce access, it redirects me to “https://connect.woocommerce.com/auth/pinterestv3native?code=aa3d9d6afd7bebadf5437c1bc7b5b8a13c74fbe7&state=https%3A%2F%2Fbitnomad.store%2Fwp-json%2Fpinterest%2Fv1%2Foauth%2Fcallback%3Fcontrol%3D63f568938a1a9%26view%3Dwizard“
And, shows me a button “That’s my site, Redirect me” to “https://bitnomad.store/wp-json/pinterest/v1/oauth/callback?control=63f568938a1a9&view=wizard&pinterestv3_access_token=MTQ2ODQxNDoxMDMxNDY1MjU4MzE0NzYzNDQzOjUxMTE4NTg0fDE2NzcwMjc1MjU6MC0tNWRiZTZiNjdkOTdhOTI5NmNiNWI2MjExOWQwMDY1YWY=“
Meanwhile, after clicking this button, you can notice the link changing to “https://bitnomad.store/wp-admin/admin.php?page=wc-admin&path=%2Fpinterest%2Fonboarding&step=setup-account&view=wizard&error=Something%20went%20wrong%20with%20your%20attempt%20to%20authorize%20this%20App.%20Please%20try%20again.”
“in this link we can see the error = “Something went wrong with your attempt to authorize this App. Please try again.”
This acess token aren’t valid and aren’t completing the wizard. i get stuck at connecting the Pinterest account again.
Trivial resolution tried before hitting Pinterest Support;
1° Reinstaled WooCommerce and Pinterest plugin.
2° Tried in several web browser.
3° Tried the same process thru another computer.
4° Reinstaled Windows OS
5° Cleaned all the possible caches
Nothing changes.
The last Pinterest Business Support we’ve received;
“Hi bitnomad,
Thank you for your reply.
In fact we don’t have the necessary tools to support the Pinterest Plugin since it is on the Woocommerce platform so it’s actually not related to our scope but yes to Woocommerce scope, since from our end we have done all necessary steps and modifications for it work.
So please reach out to woocommerce regarding this matter.
Kind regards,
Elle”
Hi @bitnomad,
I’m sorry to hear about your experience with Pinterest Support and the issue you’re facing with the plugin. Have you tried updating the plugin to the latest version? If you have and the issue persists, we can help you better if you share the plugin logs with us. You can find them in “WooCommerce > Logs”. Look for the file named “pinterest-for-woocommerce-YYYY-MM-DD…log”.
Please let us know if you need any further assistance.
Best regards,
Christian
Hello @christian1983! Thanks for trying to help.
The plugin is currently in the latest version, and the pinterest log on woocommerce is ;
Status Code: 401 API response: Reconnect to your Pinterest account
2023-03-21T17:57:00+00:00 ERROR GET Request: https://api.pinterest.com/ads/v4/advertisers/countries
The log is entire with this error.
Hey @bitnomad ,
try to check the following link conflict test on a Staging site, could be some plugin you are using. We need to isolate the problem first.
If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Best,
Christian
