Plugin doesn’t see the pixel

  • Resolved elenabenetti

    (@elenabenetti)


    4 years, 10 months ago

    Hi, I’ve just intalled the plugin and created the facbook pixel, but every time I try to connect the account, the plugin says there is no pixel… does it need some hours/days to see the pixel?
    How can I manage it?
    Thanks!
    elena

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter elenabenetti

    (@elenabenetti)

    4 years, 10 months ago

    Sorry, I solved

    Plugin Author Antonino Scarfì

    (@antoscarface)

    4 years, 10 months ago

    Hi,

    thanks for confirming that you solved the issue! I’m glad for that! 🙂

    Could you please share your solution? There are a few users that periodically asks about this issue without finding a solution, in this way you may help other users with the same issue! 🙂

    Thank you so much!

    Thread Starter elenabenetti

    (@elenabenetti)

    4 years, 10 months ago

    I was trying to create the pixel in the wrong way (on the page instead of on the account), but when I didi it in the right way, it went all right without any other problem.
    thank. you very much, I hope it will help others in the future.
    E.

    Plugin Author Antonino Scarfì

    (@antoscarface)

    4 years, 8 months ago

    Thank you! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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