Support » Plugin: Amazon Associates Link Builder » Plugin doesn’t load product and crash website

  • Hello,
    in backend text editor (wordpress 4.9.9) the plugin doesn’t load product and in front-end crash the website (infinity load).

    I think there is some problem with API (or something similar) that the plugin is not be able to load from remote server…

    Yesterday all goes well. Today is a nightmare!

    PLAESE help, is urgent!
    Thank you, kind regards

    ps: i have sent to you an email at link-builder@amazon.com with screenshot.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @delizard,

    Please share the following details to help us to debug the issue:
    1. What do you mean by “loop is not working”? Can you please help us to reproduce the error?
    2. Browser version on which you are facing the issue.
    3. Does the issue occur on all browsers or only a specific browser?
    4. PHP version (You can use plugins like display PHP version that display your PHP version on the WordPress dashboard)
    5. WordPress version
    6. PHP error logs
    7. List of plugins installed on your system
    8. Operating System version(OS version).
    9. Browser console log error generated at the time of the error. Steps to get the console logs:

    Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
    Hit the Save button and check the console log errors
    Send us the screenshot of console log as it is by sharing them using any 3rd party image sharing tool.

Viewing 1 replies (of 1 total)
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