Support » Plugin: PDF Invoices & Packing Slips for WooCommerce » Plugin doesn’t automatically send pdf to costumer
Plugin doesn’t automatically send pdf to costumer
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Hello,
The plugin isn’t working for me.
I toggled all the options on but it doesn’t send pdf invoice email to costumer
https://i.postimg.cc/KvRJmkBH/1-C418-AC0-297-B-40-FF-A17-D-639437-AA5584.png
How to fix?
Thank you very much.
Best Regards
The page I need help with: [log in to see the link]
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I increased the memory limit it didn’t help. Using the manual sending function from the order details works.
https://i.postimg.cc/SsR1g8wL/D374-D4-A2-4-DC2-4347-BB88-5-C83-DBC55689.png
Only automatically doesn’t work.
Hello @rbk69,
No errors at all? 🙁
Where to find my Error LogsI would also take a look at this guide for getting a better idea of what’s happening with your attachments: How to Track your Email
Hello, here is the woocommerce error
2022-11-23T05:24:21+00:00 CRITICAL Uncaught Error: Call to undefined function CFS() in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php:246 Stack trace: #0 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-includes/template-loader.php(106): include() #1 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-blog-header.php(19): require_once('/homepages/27/d...') #2 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/index.php(17): require('/homepages/27/d...') #3 {main} thrown in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php in Zeile 246 2022-11-23T05:24:21+00:00 CRITICAL Uncaught Error: Call to undefined function CFS() in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php:246 Stack trace: #0 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-includes/template-loader.php(106): include() #1 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-blog-header.php(19): require_once('/homepages/27/d...') #2 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/index.php(17): require('/homepages/27/d...') #3 {main} thrown in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php in Zeile 246 2022-11-23T05:50:10+00:00 CRITICAL Uncaught Error: Call to undefined function CFS() in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php:246 Stack trace: #0 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-includes/template-loader.php(106): include() #1 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-blog-header.php(19): require_once('/homepages/27/d...') #2 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/index.php(17): require('/homepages/27/d...') #3 {main} thrown in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php in Zeile 246 2022-11-23T05:50:32+00:00 CRITICAL Uncaught Error: Call to undefined function CFS() in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php:246 Stack trace: #0 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-includes/template-loader.php(106): include() #1 /homepages/27/d886880956/htdocs/clickandbuilds/xxxt/wp-blog-header.php(19): require_once('/homepages/27/d...') #2 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/index.php(17): require('/homepages/27/d...') #3 {main} thrown in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php in Zeile 246
2022-11-24T03:59:59+00:00 CRITICAL Table ‘dbs4514134.wp_wcpdf_packing_slip_number’ doesn’t exist
On the mail Protocol nothing is visible See screenshot but I received the Emails when sending manually
https://i.postimg.cc/7ZsKwhRy/Screenshot-20221124-235658-Chrome.jpg
- This reply was modified 1 year, 3 months ago by rbk69.
Hey @rbk69,
From the 1st set of errors you shared, all of those appear to be coming from your theme. I don’t see anything relevant from them, but you could always switch themes to completely rule it out as a culprit for your comfort.
> On the mail Protocol nothing is visible See screenshot but I received the Emails when sending manually
The screenshot you shared after writing this still shows emptiness. 🙁 🙁
Are there any attachments in those emails you mentioned above? Any errors?Hello,
Thanks for the reply.
I switched the theme to a WordPress standard theme – still not receiving the mail with the invoice.
There are no attachments in the email, it’s only the invoice. I get no errors. If I click on resend email in the WP Mail Logging plugin, I’m receiving the emails, but it’s still not visible in the admin panel, it shows emptiness like you said.
What else can I try?
Best Regards
@rbk69 Apologies for the delayed response.
Since you have switched you theme and are getting the same error, could you resend the error log, please? Also, could you share a screenshot of the settings under PDF Invoice > Status as well?
Hello,
Thanks for the reply. Here are the screenshots of the settings of the plugin.
https://i.postimg.cc/HsYQspnQ/Screenshot-20221207-152241-Samsung-Internet.jpg
https://i.postimg.cc/zXxTy9H4/Screenshot-20221207-152300-Samsung-Internet.jpg
https://i.postimg.cc/gcqVWwzz/Screenshot-20221207-152318-Samsung-Internet.jpg
I get no errors under the twenty twenty two wordpress template. I even created a new account and bought an item but I didn’t get the invoice with the twenty twenty two wordpress template.
Best Regards
- This reply was modified 1 year, 3 months ago by rbk69.
thanks for the information. in the last image of the status page there seems to be some messed up text under the System Configuration settings. Could you share another screenshot of the entire System Configuration settings as well as the Write Permissions section below it, please?
Hello,
As requested I’m sending the screenshots
https://i.postimg.cc/rpPw7Rww/Screenshot-20221207-163050-Samsung-Internet.jpg
https://i.postimg.cc/2yJd6SGk/Screenshot-20221207-163229-Samsung-Internet.jpg
Sending manually the invoice from the order details works.
Thank you.
Best Regards
- This reply was modified 1 year, 3 months ago by rbk69.
Hi @rbk69
Could you send us an email to support@wpovernight.com? We will try our best to help you.
Email Sent!
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