Title: Plugin doesn’t add cost
Last modified: March 31, 2023

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# Plugin doesn’t add cost

 *  Resolved [zotapr](https://wordpress.org/support/users/zotapr/)
 * (@zotapr)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/)
 * Hello,
 * One of my clients want to use Packeta as one of the delivery methods, but when
   setting it up and testing the plugin doesn’t add any extra shipping cost to the
   final price.
 * All carrier settings look like this: 
   Weight rules: Weight up to: 5kg Price: 
   6€Default COD surcharge: 6€ (added it testing if this was the problem, but no)
   Free shipping limit: 100€I want it to add 6€ (or the exchanged currency amount)
   to every packeta shipping method order.
 * Best regards,
   Zoltan

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [kovalmatyas](https://wordpress.org/support/users/kovalmatyas/)
 * (@kovalmatyas)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/#post-16620101)
 * Hello [@zotapr](https://wordpress.org/support/users/zotapr/),
   thank you for the
   question.May I ask on which e-shop does this happen, so we could check this behaviour
   directly in there?Or if you would be willing, could you send us an export of 
   the plugin settings to [e-commerce.support@packeta.com](https://wordpress.org/support/topic/plugin-doesnt-add-cost/e-commerce.support@packeta.com?output_format=md)(
   you can export the settings in the Packeta->Settings Support tab)?From the export
   we may be able to figure out the issue.Thank you.Best regards,Matyáš Kovaľ – 
   Packeta E-Commerce Support
 *  Thread Starter [zotapr](https://wordpress.org/support/users/zotapr/)
 * (@zotapr)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/#post-16620549)
 * Hello!
 * After posting I realised that it add cost normally when the pricing is in EUR,
   but not if I change it to HUF with woocommerce multicurrency. Or it just doesnt
   support multicurrency?
 * Will send email if it should be good with multicurrency and its a bug.
 * Thanks.
 *  Plugin Support [kovalmatyas](https://wordpress.org/support/users/kovalmatyas/)
 * (@kovalmatyas)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/#post-16620639)
 * Hello,
   to be honest, there is a lot of plugins that provide multicurrency for
   WooCommerce. Is there a specific one that you are using?Our plugin should be 
   compatible with most multicurrency plugins, that use the usual WooCommerce functionalities,
   but if your plugin is somehow special or implements their own methods, it may
   be a cause for the behaviour you have mentioned. Can you tell us which plugin
   you are using, so we may take a look at how it functions with our plugin?Thank
   you.Best regards,Matyáš Kovaľ – Packeta E-Commerce Support
 *  Thread Starter [zotapr](https://wordpress.org/support/users/zotapr/)
 * (@zotapr)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/#post-16620966)
 * Hello,
 * We are using the Woocommerce payments multicurrency tab, from the official website.
 *  Plugin Support [kovalmatyas](https://wordpress.org/support/users/kovalmatyas/)
 * (@kovalmatyas)
 * [3 years ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/#post-16660902)
 * Hello [@zotapr](https://wordpress.org/support/users/zotapr/),
   my apologies for
   the delayed answer.I have been thoroughly trying to replicate the issue you have
   described, but was unable to do so. I have been testing the multicurrency with
   several currencies, but all seem to be converting accordingly and the shipping
   costs as well. May I ask for the URL of the e-shop where the described behaviour
   is happening so I may take a look at it there?Best regards,Matyáš Kovaľ – Packeta
   E-Commerce Support
 *  Plugin Support [kovalmatyas](https://wordpress.org/support/users/kovalmatyas/)
 * (@kovalmatyas)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/#post-16756857)
 * Hello [@zotapr](https://wordpress.org/support/users/zotapr/),
   I haven’t received
   any reply from you since my last response. Is the issue still happening or has
   it been resolved?If the issue persists, can you send me the afore-mentioned infromation
   please?Best regards,Matyáš Kovaľ – Packeta E-Commerce Support
 *  Plugin Support [kovalmatyas](https://wordpress.org/support/users/kovalmatyas/)
 * (@kovalmatyas)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/#post-16775720)
 * Hello [@zotapr](https://wordpress.org/support/users/zotapr/), 
   since I have not
   received any reaction from you for a while now, I will close this topic. Please
   if you run into any new issues or this one persists, create a new topic.Best 
   regards,Matyáš Kovaľ – Packeta E-Commerce Support

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Plugin doesn’t add cost’ is closed to new replies.

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## Tags

 * [cost](https://wordpress.org/support/topic-tag/cost/)
 * [plugin help](https://wordpress.org/support/topic-tag/plugin-help/)
 * [shipping](https://wordpress.org/support/topic-tag/shipping/)

 * 7 replies
 * 2 participants
 * Last reply from: [kovalmatyas](https://wordpress.org/support/users/kovalmatyas/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-add-cost/#post-16775720)
 * Status: resolved