Support » Plugin: SendGrid » plugin doesn’t activate

  • Hello,

    I have three versions of my site: dev (for development), beta (for testing) and live (for visitors). I successfully activated the plugin on dev and beta. But when I click “Activate” on live, the message “Plugin successfully activated” appears but the plugin itself isn’t activated… And no JS/PHP error is displayed in the Chrome console.

    Thanks for your support

    • This topic was modified 1 year, 3 months ago by  florian2017.
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  • Plugin Author SendGrid INC

    (@team-rs)

    Hello! Our Support team would be happy to assist you with this via our website. This forum is monitored but not an active support channel- our site allows you to contact Support directly. We apologize for the delayed response to your issue and would like to provide support as soon as possible.

    For assistance please contact SendGrid Support from the SendGrid Support Portal – https://support.sendgrid.com/. Click Login & Contact Support, and then Contact Support to see your support contact options. Paying SendGrid customers have the option to contact support via phone, chat, or by submitting a ticket using our web form. All SendGrid customers have the option to submit a ticket using our web form. Thank you!

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