Support » Plugin: YITH WooCommerce Added to Cart Popup » Plugin does not work

  • Latest version 1.1.0 installed

    Settings:
    “ajax add to cart” is enable on woocommerce settings ( WooCoommerce->Settings->Products->Display ) and the option “redirect to cart page” is disabled.

    URL:
    http://shavingroom.staging.wpengine.com/

    Nothing happens. No popup. Also tried changing to default wordpress twenty sixteen. Plugins is still not working. Nothing happens.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author YITHEMES

    (@yithemes)

    HI,
    this is because you are using composite product plugin that change the way how ajax add to cart work. Try to deactivate this plugin and activate twenty theme, popup should work good.

    Let me know, regards.
    Giuseppe

    Thread Starter henkesan

    (@henkesan)

    I don’t think it was composite products plugin. But for some reason after testing again it works with twenty theme. I did deactive composite products plugin, but then activated it again. And your plugin works great no matter if composite products are activated or not.

    But it does not seem to be compatibly with our main theme, Oxygen. No matter if composite products plugin is activated or not. I do not not get a popup when adding products to cart.

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    so at this point I think that the theme you are using modify the way how “add to cart” works for product. I found a theme called Oxygen on WordPress repo, test it, and the plugin works. Is this the theme you are using?
    So let me know, so I can test it and help you find a solution.

    Regards 🙂

    Thread Starter henkesan

    (@henkesan)

    I don’t know about “WordPress repo” but, this is the theme I’m using:
    https://themeforest.net/item/oxygen-woocommerce-wordpress-theme/7851484

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    there is a theme with same name on WordPress Repo.
    This is a commercial theme but from theme’s demo I notice that this class “ajax_add_to_cart” is missing on add to cart button. This class is mandatory for let the ajax add to cart works fine. Try to add this class and let me know.
    I suggest you anyway if possible to contact theme’s support and ask them to have a look into this.

    Regards.

    Thread Starter henkesan

    (@henkesan)

    Do you mean “ajax_add_to_cart” is mandatory for every WordPress theme for Woocommerce, or only mandatory for your plugin? Maybe they use another technique for their way of handling add to cart button?
    How can I add this class to add to cart button? What css code to I need to use?

    same problem it does not work. my theme is claue theme, using woocommerce. what do i do? i have a 3 of these enabled. do i need to disable any of them? using free version. would like to upgrade, but want to make sure its gonna work.

    Redirect to the cart page after successful addition
    Enable AJAX add to cart buttons on archives
    Enable AJAX add to cart buttons on product detail

Viewing 7 replies - 1 through 7 (of 7 total)
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