Title: plugin does not work
Last modified: August 21, 2016

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# plugin does not work

 *  Resolved [HolidayBreaks](https://wordpress.org/support/users/holidaybreaks/)
 * (@holidaybreaks)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-24/)
 * Hi,
 * Have installed the plugin for [http://www.wellnesselect.nl/](http://www.wellnesselect.nl/)
   but it does not work. It says that it cannot connect with bol.com on the plugin
   page (both api’s are included) and when I try to include it on a page I get
 * Fatal error: Uncaught exception ‘RuntimeException’ with message ‘SSL certificate
   problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:
   SSL3_GET_SERVER_CERTIFICATE:certificate verify failed’ in /srv/interact/www/www.
   wellnesselect.nl/wp-content/plugins/bolcom-partnerprogramma-wordpress-plugin/
   vendor/kriswallsmith/buzz/lib/Buzz/Client/Curl.php:127 Stack trace: #0 /srv/interact/
   www/www.wellnesselect.nl/wp-content/plugins/bolcom-partnerprogramma-wordpress-
   plugin/vendor/kriswallsmith/buzz/lib/Buzz/Browser.php(88): Buzz\Client\Curl->
   send(Object(Buzz\Message\Request), Object(Buzz\Message\Response)) #1 /srv/interact/
   www/www.wellnesselect.nl/wp-content/plugins/bolcom-partnerprogramma-wordpress-
   plugin/vendor/kriswallsmith/buzz/lib/Buzz/Browser.php(67): Buzz\Browser->send(
   Object(Buzz\Message\Request)) #2 /srv/interact/www/www.wellnesselect.nl/wp-content/
   plugins/bolcom-partnerprogramma-wordpress-plugin/vendor/kriswallsmith/buzz/lib/
   Buzz/Browser.php(25): Buzz\Browser->call(‘[https://openapi…&#8217](https://openapi…&#8217);,‘
   GET’, Array) #3 / in /srv/interact/www/www.wellnesselect.nl/wp-content/plugins/
   bolcom-partnerprogramma-wordpress-plugin/vendor/kriswallsmith/buzz/lib/Buzz/Client/
   Curl.php on line 127
 * hope you can help!
 * thanks!
 * Yvonne
 * [http://wordpress.org/plugins/bolcom-partnerprogramma-wordpress-plugin/](http://wordpress.org/plugins/bolcom-partnerprogramma-wordpress-plugin/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Bol.com](https://wordpress.org/support/users/netvlies/)
 * (@netvlies)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-24/#post-4200880)
 * Hi Yvonne,
 * ‘It says that it cannot connect with bol.com on the plugin page (both api’s are
   included)’
 * Do you get a specific error message on the plugin configuration page? If yes 
   please provide this one.
 * ‘when I try to include it on a page I get’
    What do you mean with when I try 
   to include it on a page? What were you trying to include and what steps did you
   perform? On which page or moment exactly did you get this error message?
 * If your keys are not set correctly and connection with the API fails content 
   placed on a page will not be available.
 *  Thread Starter [HolidayBreaks](https://wordpress.org/support/users/holidaybreaks/)
 * (@holidaybreaks)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-24/#post-4200884)
 * It says this on the plugin page
 * Bol.com Open API connectie test
    Fout: Er kan geen verbinding worden gemaakt 
   met Bol.com
 * when I am on a page I click on the bol.com icon and choose Product Link. I cannot
   choose category and get the above fatal error when I say find.
 * Yvon
 *  Plugin Author [Bol.com](https://wordpress.org/support/users/netvlies/)
 * (@netvlies)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-24/#post-4200988)
 * Hi Yvonne,
 * I checked your problem and it is not caused by the plugin but due to your web
   server settings.
 * To retrieve information from the Bol.com API a secure https connection is used.
   Retrieving information via the secured https connection causes a problem on your
   server. When you correct this the plugin should work.
 *  Thread Starter [HolidayBreaks](https://wordpress.org/support/users/holidaybreaks/)
 * (@holidaybreaks)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-24/#post-4200989)
 * any idea how to solve this? what question should I ask my provider?
 * thanks!
 * Yvonne
 *  Plugin Author [Bol.com](https://wordpress.org/support/users/netvlies/)
 * (@netvlies)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-24/#post-4201013)
 * Probably the CA certificates are out of date.
 * A “CA” is shorthand for a “certificate authority,” a third-party group responsible
   for handling secure connections around the web. They establish digital “certificates,”
   which are a way of ensuring that there are valid connections between two machines(
   like your computer and [https://openapi.bol.com](https://openapi.bol.com)). Without
   a certificate, the security risk between two machines is greater.
 * When you receive this error, it likely means that your CA is out-of-date and 
   needs to be updated. Generally, updating your OS will also update your CA and
   solve the problem. ([https://help.github.com/articles/error-ssl-certificate-problem-verify-that-the-ca-cert-is-ok](https://help.github.com/articles/error-ssl-certificate-problem-verify-that-the-ca-cert-is-ok))
 * Your provider should check the settings of the certificate authority. More information
   can be found here: [http://curl.haxx.se/docs/sslcerts.html](http://curl.haxx.se/docs/sslcerts.html)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘plugin does not work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/bolcom-partnerprogramma-wordpress-
   plugin_91b2c3.svg)
 * [Bol.com Partner Program Plugin](https://wordpress.org/plugins/bolcom-partnerprogramma-wordpress-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bolcom-partnerprogramma-wordpress-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bolcom-partnerprogramma-wordpress-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/bolcom-partnerprogramma-wordpress-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bolcom-partnerprogramma-wordpress-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bolcom-partnerprogramma-wordpress-plugin/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Bol.com](https://wordpress.org/support/users/netvlies/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-24/#post-4201013)
 * Status: resolved