Support » Plugin: Q2W3 Fixed Widget for WordPress » Plugin does not work

Plugin does not work

  • itspriyanka

    (@itspriyanka)


    2 months, 1 week ago

    Hi,

    I installed the plugin and am trying to have a sticky widget with a custom HTML. I need buy the pro version but thought of implementing the free one first to check how that works. The instructions on the website are clear and straight forward and I did the following:

    1. Installed and activated the plugin
    2. Went to Appearance -> Widgets and added a simple custom HTML Widget to my footer widget (tried adding it to sidebar widget too).
    3. Enabled the Fixed widget checkbox

    However, when I refresh the page I do not see any changes. What am I missing?

    Thanks,
    Priyanka

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Odilo

    (@oric2016)

    2 months ago

    Hi itspriyanka

    Thanks for using our plugin.

    First of all, what exactly do you want to achieve? How can I help you? Which element in the content would you like to be fixed? At least if you do not have a sidebar.

    It would most likely not make sense to use a fixed widget in the footer until there is no scrolling beneath the footer. 🙂

    Kind regards, Odilo

    itspriyanka

    (@itspriyanka)

    2 months ago

    Hi Odilo,

    Thanks for your reply. I tried this on sidebar as suggested in your tutorial and still was not able to get a fixed widget. So decided to write here.

    What I am trying to achieve is this: Look at https://www.eye7.in/ on desktop and phone. On desktop 2 boxes appears as 2 widgets on the right (Book an appointment and call us) and on mobile, it stays as a fixed widget at the bottom of the page.

    Is it possible to do this using your plugin? If yes, how?
    Thanks in advance.

    Regards,
    Priyanka

    Plugin Support Odilo

    (@oric2016)

    2 months ago

    Hi itspriyanka

    Yes, usually, this should be realizable with the plugin. You need to define and use an ID for the element you wish to be fixed. Go to Appearance – Fixed Widget Options – Custom IDs.

    But I just saw that you already found a solution. That looks good!

    Kind regards, Odilo

    itspriyanka

    (@itspriyanka)

    2 months ago

    Hi Odilo,

    I haven’t found a solution yet. https://www.eye7.in/ is the site behaviour that I want to replicate on my site https://beta.ctdedu.com/.

    I tried this now:

    In the sidebar on the blog page https://beta.ctdedu.com/blog/, I created a custom HTML widget at the very top. I took the div ID of this widget (custom_html-5) and added it in the Custom IDs text area at Appearance – Fixed Widget Options – Custom IDs..

    However, as you can see; the widget is not fixed still.Is there a way I can give you access to wp-admin to check what I am doing wrong?

    Thanks,
    Priyanka

    Plugin Support Odilo

    (@oric2016)

    1 day, 13 hours ago

    Hi itspriyanka

    I’m sorry for the delay. You did all right, but unfortunately, it’s not compatible with your theme. The fixed widget appears behind your header. So it’s there, but you can’t see it now.

    You might see it by adding the following custom CSS to your theme (via Appearance – Theme Options – Custom CSS):

    #custom_html-5 { z-index: 99999999; background: #ffffff; }

    Using the CSS code from above would just make the widget visible for you. But as you might see then it doesn’t look well.
    This might be the solution: If this one is the only area to display fixed items on that page you could try to set up the top margin for the fixed widget as high as your header (via Appearance – Fixed Widget Options). It should be more than 140 (pixels). If this does not work I have no other solution. I’m sorry.

    Kind regards, Odilo

Viewing 5 replies - 1 through 5 (of 5 total)
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