Plugin does not work

  • Resolved jamezs

    (@jamezs)


    4 years, 12 months ago

    I have noticed that the plugin is displaying correctly, however i am unable to type into the coupon box field. Is anyone else having this issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jamezs

    (@jamezs)

    4 years, 12 months ago

    Using the inspection tool in my browser it appears to be a font issue?

    Thread Starter jamezs

    (@jamezs)

    4 years, 12 months ago

    I think i need to somehow add Helvitica into the fonts folder for woo coupon box.

    Any advice on the best way to do so structure wise on ftp?

    Thread Starter jamezs

    (@jamezs)

    4 years, 12 months ago

    Fixed the issue without help in the end.

    For anyone else with this issue please do the following:

    Inspect the input area with your browser
    Locate the file
    Delete the font line relevant to that input field
    This then forces the plugin to use the original font, wcb_giftbox.

    thanks.

    Julian Vu

    (@julianvu)

    4 years, 12 months ago

    Hello @jamezs

    Glad that you have solved the problem.
    Please feel free to contact us if you have any problem with the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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