Title: Plugin does not authorize Last modified: August 22, 2016 --- # Plugin does not authorize * [Webmaster95](https://wordpress.org/support/users/webmaster95/) * (@webmaster95) * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/) * Hey, I have just installed the plugin and inserted both, my App ID and my Application Key. * When I click on “Authorize Now”, it leads me to MYURL/?fb_publish_validate=1 but nothing else happens. It should ask me now wether I want to connect with FB or not, but it doesn’t. * Sorry for my bad English, I’m from Germany. * [https://wordpress.org/plugins/facebook-publish/](https://wordpress.org/plugins/facebook-publish/) Viewing 15 replies - 1 through 15 (of 29 total) 1 [2](https://wordpress.org/support/topic/plugin-does-not-authorize/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-does-not-authorize/page/2/?output_format=md) * Plugin Author [Pramod Jodhani](https://wordpress.org/support/users/promz/) * (@promz) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307805) * Hello Webmaster95, * It may be the problem with your theme. Can just for the authorization purpose switch theme. I mean to say, activate any default wordpress theme like twentytwleve or twentyfourteen then authorize the plugin. When done, switch back to the theme you were using. * Thread Starter [Webmaster95](https://wordpress.org/support/users/webmaster95/) * (@webmaster95) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307837) * Tried it with Twenty Fourteen, still getting the same error. * [whatsthatbugcom](https://wordpress.org/support/users/whatsthatbugcom/) * (@whatsthatbugcom) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307848) * I am having the same problem. Let me know if there’s any info I can give you about my setup that might help troubleshoot this. * [Lars](https://wordpress.org/support/users/labemi/) * (@labemi) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307870) * Same here (using WP 4.0). Some logs to help you digging: * ``` PHP Fatal error: Uncaught exception 'Exception' with message 'Authentication failed! Facebook returned an invalid user id.' in DOCROOT/wp-content/plugins/facebook-publish/lib/class/hybridauth/Hybrid/Providers/Facebook.php:286 Stack trace: #0 DOCROOT/wp-content/plugins/facebook-publish/lib/class/hybridauth/Hybrid/Endpoint.php(725): Hybrid_Providers_Facebook->loginFinish() #1 DOCROOT/wp-content/plugins/facebook-publish/lib/class/hybridauth/Hybrid/Endpoint.php(229): Hybrid_Endpoint::processAuthDone() #2 DOCROOT/wp-content/plugins/facebook-publish/lib/class/hybridauth/index.php(43): Hybrid_Endpoint::process() #3 {main} Next exception 'Exception' with message 'Authentication failed! Facebook returned an invalid user id.' in /DOCROOT/wp-content/plugins/facebook-publish/lib/class/hybridauth/Hybrid/Auth.php:439 Stack trace: #0 DOCROOT/… in DOCROOT/wp-content/plugins/facebook-publish/lib/class/hybridauth/Hybrid/Auth.php on line 439 ``` * Server is running PHP 5.3.10 * Plugin Author [Pramod Jodhani](https://wordpress.org/support/users/promz/) * (@promz) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307872) * Thanks guys for letting me know about this bug. It will be soon fixed. * Thread Starter [Webmaster95](https://wordpress.org/support/users/webmaster95/) * (@webmaster95) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307878) * Thanks for your commitment, let me know when you fixed the bug, please, I really need this plugin 😉 * Thread Starter [Webmaster95](https://wordpress.org/support/users/webmaster95/) * (@webmaster95) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307903) * Now there is a new update and I can’t get Facebook Publish to work, though. Any news regarding this bug ? * Plugin Author [Pramod Jodhani](https://wordpress.org/support/users/promz/) * (@promz) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307904) * Hi Webmaster95, * I so much want to help you but I haven’t been able to replicate this error in my environment. * Let me try to change my PHP version. If i still don’t get it then I will need your help to eliminate this problem. * Plugin Author [Pramod Jodhani](https://wordpress.org/support/users/promz/) * (@promz) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307905) * Can you guys please update to version 1.2 and reset the plugin data from the Facebook Publish General Settings and then try to authorize again? * Let me know if it doesn’t work. * Thread Starter [Webmaster95](https://wordpress.org/support/users/webmaster95/) * (@webmaster95) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307906) * I just updated, reset the plugin and tried to authorize it again, but it does not work… it is still the same error. * Plugin Author [Pramod Jodhani](https://wordpress.org/support/users/promz/) * (@promz) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307907) * Can you please tell me what version of php are you using? And if it is possible can you change the PHP version to 5.4 from the cpanel? * [Lars](https://wordpress.org/support/users/labemi/) * (@labemi) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307908) * With current plugin version at least my auth problem was solved, thanks! (using PHP 5.3.10) * [Lars](https://wordpress.org/support/users/labemi/) * (@labemi) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307909) * *double post* * Plugin Author [Pramod Jodhani](https://wordpress.org/support/users/promz/) * (@promz) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307910) * You’re welcome labemi. If you’ve got a minute, please drop a feedback. * Thread Starter [Webmaster95](https://wordpress.org/support/users/webmaster95/) * (@webmaster95) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-authorize/#post-5307911) * I will try to und tell you about it this week, thanks for your support. Viewing 15 replies - 1 through 15 (of 29 total) 1 [2](https://wordpress.org/support/topic/plugin-does-not-authorize/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-does-not-authorize/page/2/?output_format=md) The topic ‘Plugin does not authorize’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/facebook-publish_b4619e.svg) * [Facebook Publish](https://wordpress.org/plugins/facebook-publish/) * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-publish/#faq) * [Support Threads](https://wordpress.org/support/plugin/facebook-publish/) * [Active Topics](https://wordpress.org/support/plugin/facebook-publish/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-publish/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-publish/reviews/) * 29 replies * 11 participants * Last reply from: [jb_1985](https://wordpress.org/support/users/jb_1985/) * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-authorize/page/2/#post-5307969) * Status: not resolved