Disqus Comment System
Disqus Comments Show up in Dashboard, not on Site (15 posts)

  1. jasonpbecker
    Posted 4 years ago #

    Disqus comments are no longer being displayed on my blog (http://blog.jasonpbecker.com, this post has comments http://blog.jasonpbecker.com/2012/03/20/providence-needs-a-little-innovation/).

    I am able to see these comments on the Disqus webpage and I can see comments under the Comments section in my WP-Admin panel.

    I am using Google Chrome 18.0.1025.165, WordPress 3.3.2, and Disqus 2.7.2.

    From the debug panel:

    URL: http://blog.jasonpbecker.comPHP Version: 5.2.17Version: 3.3.2Active Theme: inLine Method: curl
    Plugin Version: 2.72

    dsq_is_installed: 1
    disqus_forum_url: REMOVED
    disqus_api_key: REMOVED
    disqus_user_api_key: REMOVED
    disqus_replace: all
    disqus_last_comment_id: REMOVED


    Akismet 2.5.5
    Disqus Comment System 2.72
    Hello Dolly 1.6
    Jetpack by WordPress.com 1.3
    Simple Google Analytics 2.0.5
    SyntaxHighlighter Evolved 3.1.3
    Twitter Facebook Social Share 2.4.0
    WordPress Mobile Pack 1.2.4
    WP-Footnotes 4.2
    WP Google Fonts v2.7
    WPtouch 1.9.40


  2. johnsony
    Posted 4 years ago #

    I'm having the same issue.

    I'm getting a 403 on the javascript call from disqus:
    GET http://justb-live.disqus.com/embed.js?pname=wordpress&pver=2.72 403 (FORBIDDEN)

  3. Disqus Community Support
    Posted 4 years ago #

    Jason — The Disqus code isn't even being output in the source for that post. This may be caused by a conflict with your theme or another plugin. Try temporarily reverting to the default WP theme. If that doesn't resolve this, try temporarily disabling all plugins (except Disqus) too. Let us know what you find.

    John — That was a bug on our end which we've now fixed. Thanks for the heads-up.



  4. jeremyers1
    Posted 4 years ago #

    Disqus Community Support,

    This 403 bug is back. Or at least, it is showing up on my blog since I installed Disqus a few weeks ago.

  5. Tyler Hayes
    Plugin Contributor

    Posted 4 years ago #

    Jeremy, can you provide more details? What specifically is 403ing?

  6. jeremyers1
    Posted 4 years ago #

    A 403 error is a Google crawl error. On Google Webmaster tools, it lists the crawl errors on your site. This is my number 1 error, as I have it on ever single one of my posts and pages. Google lists it as vital to fix.

    It basically is a "page not found" error.

  7. jeremyers1
    Posted 4 years ago #

    As it turns out... my errors are actually 404.

  8. Tyler Hayes
    Plugin Contributor

    Posted 4 years ago #

    Jeremy, please include specific links to what is 404ing and the last time Google reported it as 404ing.

  9. jeremyers1
    Posted 4 years ago #

    It gets reported by Google every single day on pretty much every post.

    The error is part of this script:

    <script type="text/javascript">
    /* <![CDATA[ */
    (function() {
        var dsq = document.createElement('script'); dsq.type = 'text/javascript';
        dsq.async = true;
            dsq.src = 'http' + '://' + disqus_shortname + '.' + disqus_domain + '/embed.js?pname=wordpress&pver=2.72';
        (document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(dsq);
    /* ]]> */

    As this script is loaded in the header, is on every single page/post of my blog.

    Here are a few:

  10. jeremyers1
    Posted 4 years ago #

    the code above comes from "viewing sourcecode" and it appears that the WordPress plugin I am using is not properly outputing the Disqus shortcode and therefore, the URL is wrong.

  11. Tyler Hayes
    Plugin Contributor

    Posted 4 years ago #

    We have a fix in place for that in the next plugin update: https://github.com/disqus/disqus-wordpress/commit/960fb3c7f27899f292a4ef03b523124f1c373cc3

    We'll be updating the plugin soon which will alleviate this issue; no further action is necessary on your end. Thanks Jeremy!

  12. jeremyers1
    Posted 4 years ago #


    Thanks very much! Looking forward to it.

  13. jeremyers1
    Posted 3 years ago #

    Well, this crawl error was gone for a while, and now it is back. Same as before. It is showing up in my Google Webmaster tools crawl error page as a 404 not found.

  14. mfacer
    Posted 3 years ago #

    I am having the same error on my sites - just yesterday I got the error 404 for embed.js?pname=wordpress&pver=2.74 (site is http://www.offbeatattractions.co.uk in case you need to see the source code)

    Is there anything we can do to fix this?

  15. nickaster
    Posted 3 years ago #

    Me too! It doesn't seem very severe, I only get one instance of this, but it's on all my pages. Exactly the same 404 as reported by Jeremey and mfacer.

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