Support » Plugin: GDPR Cookie Consent Banner » Plugin displays nothing

  • Resolved JohnP

    (@johnp)


    I realise that should have checked the support forum first where I would have found this is a common issue. Nothing displays on my site with the default settings.

    The plugin does not work as advertised.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Catapult_Themes

    (@catapult_themes)

    This is almost always caused by a conflict where another plugin or a theme is throwing a JavaScript error, which blocks the cookie notification from displaying.

    Please follow the standard WordPress advice of switching to a default theme, like Twenty Seventeen, and disabling all other plugins. Re-check. Assuming that the notification bar is now displaying, re-enable each plugin one by one, checking the notification bar at each step. When you re-enable a plugin and the notification stops displaying, then you’ve found the problematic plugin.

    JohnP

    (@johnp)

    Thanks for the quick response.

    I’ve found another plugin that works out-of-the-box, so my problem is solved.

    I have the same problem. I deactivated ALL plugins and it works – if I deactivate any other plugin – it does NOT work – i can understand if just one plugin were a conflict but this one won’t work unless I deactivate ALL of my other plugins – not an option.

    totencham

    (@totencham)

    If you turned off all installed plugin, custom script and plugin still doesn’t work in your website, you should check your all theme files 🙂

    In my case, i missed the require function “wp_footer ();” in footer.php.

    Sanjay

    (@rsclmumbai)

    @johnp I’m facing the same issue. Can you pls share the other plugin which worked for you?
    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Plugin displays nothing’ is closed to new replies.