Support » Plugin: LDD Directory Lite » Plugin Disappears

  • Resolved atomicnicholas

    (@atomicnicholas)


    Hi, Was there major changes or refactoring made to the plugin recently? I ask because for some strange reason, my installation of LDD-D Lite disappeared from my Multisite (no one else accessed, logs are clean, etc.), and after reinstalling it, directory structures (/listings/ are now /directory; etc.) and messed up my customized setup for the plugin. Any guidance would be appreciated. Thank you.

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  • Plugin Author LDD Web Design

    (@lddwebdesign)

    This is peculiar. I can’t think of any reason for out plugin to uninstall itself. What version of the plugin were you previously using?

    Do you have a backup of your site that you can restore previous to the issue occurring?

    Please note that any customizations made to the plugin template files should be made in your theme’s folder (https://wordpress.org/plugins/ldd-directory-lite/faq/). See “How can I avoid having my template customizations overwritten when the plugin is updated?

    Plugin Author LDD Web Design

    (@lddwebdesign)

    @atomicnicholas, it has been a while since we’ve heard from you on this issue. I’m going to mark this as resolved. Please feel free to start a new thread if you have any further issues with our plugin.

    Thanks.

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