Support » Plugin: Genesis eNews Extended » PlugIn Disappeared and Won’t Reinstall

  • kimmingthesurface

    (@kimmingthesurface)



    As a new blogger who is just getting started with WordPress, I hired someone on Etsy to install a theme. They installed the Genesis eNews Extended Plugin and gave me instructions on how to link it to Mailchimp. In trying to set up the MailChimp connection, I mistakenly deleted the plugin when I copied the code into the Active box. I tried to reinstall it, but WordPress says there is already a file created and won’t allow me to.

    The etsy installer can’t seem to figure it out and now I don’t know what to do. Any help is greatly appreciated.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Happiness Engineer

    Howdy,

    You probably need to log into your site via FTP (your hosting provider can help you on how to do that) and delete the wp-content/plugins/genesis-e news-extended folder. Then via wp-admin, you can go back to Plugins->Add New and reinstall the plugin.

    Out of curiosity, can you send me the instructions you were given, leaving out any passwords or personal info like that.

    Thanks!

    kimmingthesurface

    (@kimmingthesurface)

    Thank you so much! Blue Host was able to walk me through how to delete the file and then I reinstalled the plug in.

    These are the instructions I was given: https://www.eclairdesigns.com/mailchimp-with-genesis-enews-extended/

    I’m confused because it says to copy the code into the Action Field, but I’m having trouble locating exactly where the action field is.

    carasmo

    (@carasmo)

    In MailChimp:

    you will need to find the html for the code for your form in the MailChimp admin. The code will be raw html and in that html you will find a form element <form action="" method="somethingelse">

    There is an action tag there and inside the straight double quote marks, is the action itself you copy. There is a corresponding field in the widget instance where you paste this.

    • This reply was modified 1 year ago by  carasmo.
    Plugin Author Brandon Kraft

    (@kraftbj)

    Happiness Engineer

Viewing 4 replies - 1 through 4 (of 4 total)
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