Hi @ro,
I saw that you updated your plugin to the latest version! Thank you.
Can you do me a favor try clearing caching plugins? Please let me know if that doesn’t work. We’ll figure it out.
Thank you!
Mary Anne
Thread Starter
ro
(@rohitdudani)
Hi Mary,
Thank you for the assistance. I am using WP fasted cache (https://wordpress.org/plugins/wp-fastest-cache) and do not see an option to clear then cache however I did remove the cache for one of the latest post and still don’t see the social media icon on that page.
I have then updated the WP fasted cache to the latest version however that is not helping either.
Let me know what else can I do.
Thanks in advance,
Ro
Thread Starter
ro
(@rohitdudani)
Hi Mary,
I was able to delete to delete the cache offer the icon are still doesn’t show up. I took help from and found out below error from your plugin
___________________
TypeError: JSON.safeParse is not a function
….status,o.responseText),200===o.status?(t=JSON.safeParse(o.responseText),a&&a.se…
shareaholic.js (line 17, col 25808)
_________________________
I am now stuck and need further assistance from you.
Ro
Hi @ro,
Oh no! My dev team is taking a look at the error right now, and I will let you know what we find out. Please hang tight!
Thank you,
Mary Anne
Hi @ro,
We just made some updates on our end, and it looks like your share buttons are now appearing on your site. Can you please verify on your end? You may have to clear your browser’s cache first. Let me know what you see!
Mary Anne
Thread Starter
ro
(@rohitdudani)
Hi Mary,
I just checked and it is working as expected. Thank you so much.
I really appreciate the quick response and assistance.
Ro
@ro,
Anytime! And please let us know if there’s anything else we can help you with at support@shareaholic.com.
Thank you! 🙂
Mary Anne
