Plugin disappeared

  • Resolved genewillow

    (@genewillow)


    11 months, 3 weeks ago

    Hello. I got a notification that Google Fonts had failed to update.

    These plugins failed to update:
    – Fonts Plugin | Google Fonts Typography (from version 3.3.7 to 3.3.8) : https://wordpress.org/plugins/olympus-google-fonts/

    I went to my WordPress dashboard, and the plugin is no longer even shown there among other plugins. I tried to install it again, and it says: Installation failed: Destination folder already exists.

    The fonts on my site have been reverted to default too.

    My theme is Woocommerce Storefront. WordPress 6.2 (the latest one).

    Please help

    • This topic was modified 11 months, 3 weeks ago by genewillow.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DannyCooper

    (@dannycooper)

    11 months, 3 weeks ago

    Hi @genewillow,

    If you can’t see the plugin in the list I would recommend installing the plugin again from the directory. Your previous settings should be saved and your fonts restored once the plugin is active.

    Let me know if I can help with anything else.

    Thanks

    Thread Starter genewillow

    (@genewillow)

    11 months, 3 weeks ago

    @dannycooper ,

    Thanks, but The problem is that it won’t install it: https://i.imgur.com/IknPcjQ.png

    Or do you mean some other way of installing it?

    • This reply was modified 11 months, 3 weeks ago by genewillow.
    Plugin Author DannyCooper

    (@dannycooper)

    11 months, 3 weeks ago

    That’s very unusual, it could be the case that the plugin folder has somehow become corrupted on your server. I think the best option would be to delete the plugins/olympus-google-fonts folder via File Manager/FTP or ask your hosting provider to do so.

    Thread Starter genewillow

    (@genewillow)

    11 months, 3 weeks ago

    @dannycooper Thanks, Danny. I did it via the FTP as you said and reinstalled it, and it has worked.

Viewing 4 replies - 1 through 4 (of 4 total)
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