Title: PlugIn disapeared
Last modified: November 8, 2022

---

# PlugIn disapeared

 *  Resolved [Julia](https://wordpress.org/support/users/juliabei/)
 * (@juliabei)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-disapeared/)
 * Hey there,
 * I’m new on WordPress and PlugIns and I took on the work of a colleague. She used
   Complianze to implement cookies to our website. Since yesterday it has disapeared
   from my list of PlugIns and from the website.
    If I want to reinstall the system
   tells me it is not possible because there is already a folder.
 * How do I fix this?
 * Thank you in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-disapeared%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/)
 * (@jarnovos)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-disapeared/#post-16177006)
 * Hi [@juliabei](https://wordpress.org/support/users/juliabei/),
 * You can either upload the ‘unzipped’ plugin folder to your site by using an FTP
   client, by placing it in the `/wp-content/plugins/` folder.
 * Or, remove the previous ‘complianz-gdpr’ folder from the /wp-content/plugins/
   directory, and then install the Complianz plugin as you would normally do: under
   _Plugins > Add New_.
 * Hope this helps!
    Kind regards, Jarno
 *  Thread Starter [Julia](https://wordpress.org/support/users/juliabei/)
 * (@juliabei)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-disapeared/#post-16180329)
 * Hey [@jarnovos](https://wordpress.org/support/users/jarnovos/),
    thank you for
   helping me! I’ll try it later. Should solve my problem!
 * Have a nice day!
    Julia

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PlugIn disapeared’ is closed to new replies.

 * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064)
 * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/)
 * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/)

## Tags

 * [installation](https://wordpress.org/support/topic-tag/installation/)
 * [reinstallation](https://wordpress.org/support/topic-tag/reinstallation/)

 * 2 replies
 * 2 participants
 * Last reply from: [Julia](https://wordpress.org/support/users/juliabei/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-disapeared/#post-16180329)
 * Status: resolved