• Resolved yieldway

    (@yieldway)


    Hello support,

    the plugin did the work it says and I was happy with the pagespeed scores BUT when I checked my website, I noticed it broken on certain pages such as Homepage and Blog Page.

    Seeing this, I deactivated the plugin and result was that my blog page returned back to normal but homepage was still broken …. I will have to rebuild or restore a backup ๐Ÿ™

    There is an issue somewhere and I’m sure you can fix it …. that would greatly help because I really want to use your plugin!

    If I tell you that I’m using the Divi Theme which has a page builder, will that help to understand where might come the issue?

    • This topic was modified 6 years, 1 month ago by yieldway.
Viewing 15 replies - 1 through 15 (of 15 total)
  • Hi @yieldway,

    For starters, an URL will help us tremendensouly in assisting us ๐Ÿ™‚

    My best guess right now is that you have a caching system in place as well and you haven’t cleared the cache even after you’ve disabled SBP.

    Please post your URL here and maybe a screenshot with the issue so we can see what’s going on ๐Ÿ™‚

    Thanks,
    Cristian.

    Thread Starter yieldway

    (@yieldway)

    Dear Cristian,

    thanks for getting back to me and indeed, after deactivating the plugin, I had to clear cache in my browser and all was good again.

    Here is the URL: https://alignementvibratoire.com (I had to deactivated the plugin)

    Here are two screen shots of the Homepage and the Blog page when plugin was active:

    Homepage – https://www.screencast.com/t/Vuj2yGV9b6f

    Blog page – https://www.screencast.com/t/hnStN6Ypy

    As you can see, photos on homepage were missing + secondary menu bar had changed colour although it still had the correct hex code + the primary menu had changed colours as well.

    Same for the blog – design had changed.

    I also noticed on individual blog posts also colours had changed and a photo in sidebar was missing.

    Blue Contact form at the bottom right was missing!

    Also, footer bar had turned to black when plugin was activated!

    I hope that I’ve given you enough info, so that you can find and fix the problem …

    Thanks in advance for your kind help ๐Ÿ™‚

    Best Regards,
    Diana

    • This reply was modified 6 years, 1 month ago by yieldway.

    @yieldway -I see you’re also using JetPack’s Photon CDN to serve images.

    Could we do the following two tests:

    1. Disable JetPack but keep SBP enabled with your previous settings
    2. Make sure in SBP, under “Still need more speed”, the “Load CSS asynchronously” isn’t ticked (while keeping JetPack active).

    Also, could I get a screenshot of all the settings you currently have in SBP enabled?

    We’ll get to the bottom of this ๐Ÿ™‚

    Thanks,
    Cristian.

    Thread Starter yieldway

    (@yieldway)

    Hi Cristian,

    I did what you have suggested:

    1 – Deactivate Jetpack
    2 – Uncheck โ€œLoad CSS asynchronouslyโ€ in โ€œStill need more speedโ€

    RESULT:

    1 – Homepage came back to normal
    2 – Blog Page and Sidebar still same issue

    SCREENSHOT:

    My SBP Settings: https://www.screencast.com/t/5hFIy7wA0

    Pagespeed still great though ๐Ÿ˜‰

    Thanks,
    Diana

    @yieldway – let’s give this one more try:

    – please go into “Exclude scripts from being moved to footer”

    – first input, write: jquery-core
    – second input, write: <script type=’text/javascript’ src=’//ajax.googleapis.com/ajax/libs/jquery/1.12.4/jquery.min.js’ defer=’defer’></script>

    Click on save & let’s see if this fixes it ๐Ÿ™‚ What I’m currently seeing is SBP is moving all of your scripts into the footer, including jQuery but there’s a bunch of other scripts that rely on jQuery that are (wrongfully!) outputting inline code into the header.

    Your settings should look like in the following screenshot:
    https://gyazo.com/4fbd278c129af0a81a53ab1be4759ebd

    Thanks,
    Cristian.

    • This reply was modified 6 years, 1 month ago by Macho Themes.
    Thread Starter yieldway

    (@yieldway)

    Hello Cristian,

    I followed the steps you suggested above but images and texts where animations were setup have disappeared from all pages of the website!

    I’m open to any solution ๐Ÿ™‚

    Thanks,
    Diana

    @yieldway

    1st thing we have to do is go ahead and clear the stuff we entered from my previous message. I’ve just checked your site’s source and for whatever reason, it didn’t end up working properly. Basically, the script source wasn’t pasted properly (although on my test site it worked absolutely fine).

    Next thing, could you go ahead and disable LazyLoad CSS & Defer JavaScript?

    I’ll look into buying a Divi license and testing this as you’re surely not the first one to report this issue.

    Thanks,
    Cristian.

    Thread Starter yieldway

    (@yieldway)

    Hello Cristian,

    testing on Divi would greatly help your plugin because there are more and more Divi users out there … Divi is the third most purchased wp theme! If we can make this work then I’ll be the first to gladly leave a nice review ๐Ÿ˜‰

    Okay, I had already removed our previous input and I have just disabled both Defer and Lazy Load as you suggested.

    Result:

    1 – Page loading takes a while which is not good at all.
    2 – Blog page design still not showing as origin.
    3 – Sidebar is back to normal!!
    4 – Contact form at bottom right disappeared (cVita Widget)

    We are getting to it Cristian … slowly but surely ๐Ÿ˜‰

    I look forward to next test!!

    Thanks and have a great day,
    Diana

    • This reply was modified 6 years, 1 month ago by yieldway.

    @yieldway – the only way to make this work OOB is if I can get my hands on a Divi license and test the c*ap out of it ๐Ÿ™‚

    Divi adds a lot of inlined styles/scripts that will break functionality with Speed Booster Pack.

    Also, there’s the issue that jQuery has been moved to the footer while it should remain in your site’s header.

    Right now, I’m seeing this in your site’s source code: https://gyazo.com/f49f5894cc6105e034dee2d8c569fc5f

    The script path is wrongfully formatted, as it should be loading form Google’s CDN, in case you haven’t disabled “Load JS from CDN”.

    I’m afraid the only way to get this back to working perfectly is if you uncheck “load all scripts to footer” which will greatly decrease your site’s speed and bring it back to basically the initial stage where SBP wasn’t installed.

    I’ll look into making jQuery remain in the site’s header if unless specified otherwise, since most “popular” themes & plugins nowadays don’t adhere to WordPress coding standards and break compatibility with other plugins (such as SBP).

    What you could do though, as a final test, is uncheck “load all scripts to footer” and check back “load from google libraries”. This will essentially move all your scripts back to the header, including jQuery (and PageSpeed Insights will throw an alert that your scripts are render blocking) but you will have a couple of your assets served from Google’s CDN which is faster.

    Not ideal, but there’s so much I can do right now since I don’t own a Divi license to test this with.

    Thanks for all the time you’ve put into this Diana. It’ll help me update SBP and add even more smart functionality so stuff like this doesn’t happen anymore.

    Thanks,
    Cristian.

    Thread Starter yieldway

    (@yieldway)

    Good Morning Cristian,

    thanks for your explanations and I’m grateful for what you are doing to help me solve my issue making SBP work with my Divi theme.

    To what you said: “The script path is wrongfully formatted, as it should be loading form Googleโ€™s CDN, in case you havenโ€™t disabled โ€œLoad JS from CDNโ€.” … here is my actual settings: https://www.screencast.com/t/u0pqIyptz

    Indeed site speed has greatly decreased now ๐Ÿ™

    Hopefully you can find what can be done with SBP to make it work perfectly with Divi themes because more and more WP users use Divi …. it’s the third most used premium theme for WP!

    To help you Cristian I can give you a license, so please give me a contact detail (maybe a link to a contact page so that your email address stays private)

    Thanks Cristian for your patience and for your help. I’m sure all will be just fine soon ๐Ÿ˜‰

    Have a great weekend!

    Diana

    Hi Diana,

    you can reach me here: https://www.machothemes.com/contact-us-now/

    Just remember to mention in the support ticket body that your message is for me so I can filter it out in our support back-end ๐Ÿ™‚

    Thanks,
    Cristian.

    Thread Starter yieldway

    (@yieldway)

    Hello Cristian,

    thanks and I confirm that I have just sent you a message with what you need to make tests for SBP to work with Divi.

    Thanks,
    Diana

    • This reply was modified 6 years, 1 month ago by yieldway.

    Got it, thanks Diana ๐Ÿ™‚

    pedmog

    (@pedmog)

    similar problem.
    I have no jet pack. I don’t use divi. my theme is Astrid from aThemes.

    pagespeed went up to 97 on mobile! what is really amazing!
    but the whole url stopped loading.
    I tried on http: and https: version. both broken.

    once I deactivate SBP, website is there and speed is down to 76 on mobile and 58 on desktop

    my URL is

    https://paartherapie-hamburg.info

    now is SBP deactivated because of obvious reasons… ๐Ÿ˜‰
    but if I activate it on all pages you just see following screenshot
    https://paartherapie-hamburg.info/zwischenablage01/

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi @pedmog, this thread is marked as resolved. Could you please start a new support thread. It helps us better to manage issues individually. You can add a reference to this thread if you like.

    Thank you

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Plugin did the job BUT it broke website’ is closed to new replies.