Support » Fixing WordPress » Plugin destroy media grid screen

  • Hello Dear Support, I think only You can help me, because I have a very strange issue. I wreate a plugin for my customer in his website, and in local plugin work perfect. wp debug doesnt show any issue. But when I installed my plugin in customer website, media grid stop working. Just ajax loader and nothink else. Problem 100% in that website, but strange that when I deleted one by one all code from my plugin, website still doesnt work. Can issue be in name of plugin?
    Customer website theme is Betheme
    wordpress version 4.8.2

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • I’ve never heard of a plugin name causing an issue like this before (it’s more usually an inadvertently duplicated function) but I suppose anything is possible. Have you tried changing the plugin’s name?

    Yes I try, nothink happens

    I change plugin name EA Gallery -> EA
    Reaname Plugin folder ea_gallery -> ea
    Comment all code in /* */
    Still when I activate my plugin, website have that issue

    Try checking your site’s error logs for messages. That might help you to determine where the issue is within the plugin. Your hosts should be able to help you accessing your site’s error logs.

    Nothing in logs

    And if you remove your plugin, the site works ok? If “yes”, then I wonder if it could be a server security configuration issue? Might be worth asking the hosts to look into that for you?

    Even when I deactivate plugin site work, not perfect, but same like before I start my project.

    Can it happened because there is not enought memory in server hard disk?

    I found answer, in plugin index.php file

    <?php
    /*
    Plugin Name: ???
    Desc. etc
    */
    ?>
    <?php //my code ?>

    This is not correct

    <?php
    /*
    Plugin Name: ???
    Desc. etc
    */
    //my code ?>

    This one work correct

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Plugin destroy media grid screen’ is closed to new replies.