Title: Plugin debug Last modified: September 30, 2021 --- # Plugin debug * Resolved [alqadhi.m.c](https://wordpress.org/support/users/lqadhi/) * (@lqadhi) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-debug/) * Hi, I don’t know how to explain the issue, but you can go thought this link and all will be clear, [https://zagonbrand.com/product/hoodie-gojo-satoru/](https://zagonbrand.com/product/hoodie-gojo-satoru/) for example if you open this product it will show automatically reviews on the product page, so the url will automatically be [https://zagonbrand.com/product/hoodie-gojo-satoru/#reviews](https://zagonbrand.com/product/hoodie-gojo-satoru/#reviews)/ the second problem is that no one can add a new review, the button just despair, so when i deactivate the plugin it works rightly. what i can do in the situation? the problem is that i like this plugin so much so i even don’t want to search for another plugin. Regards. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-debug%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [Neo WhiteRabbit](https://wordpress.org/support/users/longnguyen89/) * (@longnguyen89) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-debug/#post-14926914) * Hi, * Thank you for using CusRev. * The anchor `#reviews` added to the URL of the product page when you click on the star rating (under product title) is the default feature of WooCommerce. It’s not an issue. And when I access the product page, the reviews tab does not open automatically unless clicking on the star rating or Reviews tab. * Regarding the review form on your site. The review form only appears for the “ verified owners” which means the customer who made orders on your site can be left reviews. Can you please disable this option so I can check the review form? Find it in WooCommerce > Settings > Products tab > Disable option `Reviews can only be left by "verified owners"` * Thread Starter [alqadhi.m.c](https://wordpress.org/support/users/lqadhi/) * (@lqadhi) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-debug/#post-14929780) * The problem is that i already deactivated the plugin so there is no issue now, i can’t activate it because we have customers on our site. if you will reply soon i will activate it and write here. * [Neo WhiteRabbit](https://wordpress.org/support/users/longnguyen89/) * (@longnguyen89) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-debug/#post-14930360) * Hi, * Please activate our plugin and share some screenshots of the review form before/ after the plugin is activated. I will help you to check the issue. * You can also try to troubleshoot the issue by yourself by following this solution [https://help.cusrev.com/support/solutions/articles/43000611175-troubleshooting-plugins-and-themes](https://help.cusrev.com/support/solutions/articles/43000611175-troubleshooting-plugins-and-themes) * Thread Starter [alqadhi.m.c](https://wordpress.org/support/users/lqadhi/) * (@lqadhi) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-debug/#post-14937748) * [https://ibb.co/5s8Lm76](https://ibb.co/5s8Lm76) [https://ibb.co/5B1MxsD](https://ibb.co/5B1MxsD) First 2 imgs are good without your plugin, all works fine. * [https://ibb.co/721PXbR](https://ibb.co/721PXbR) [https://ibb.co/s2NPBSQ](https://ibb.co/s2NPBSQ) the last 2 imgs with your plugin activated, as you can see in some products when open the single product page it just opens reviews bar automatically. the 2nd img when i check (add a review) it is just blank, nothing writing * [Neo WhiteRabbit](https://wordpress.org/support/users/longnguyen89/) * (@longnguyen89) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-debug/#post-14937870) * Hi, * Thanks for your additional information. * Regarding two screenshots after activating our plugin: * – This screenshot [https://ibb.co/721PXbR](https://ibb.co/721PXbR) It’s the product description tab, not the review tab of the product page. It does not look like related to our plugin. * – This screenshot [https://ibb.co/s2NPBSQ](https://ibb.co/s2NPBSQ) I see there is a message after clicking on “Add a review” button that does not allow an unverified purchaser to leave reviews. Can you please disable this option so I can check the review form? Find it in WooCommerce > Settings > Products tab > Disable option Reviews can only be left by “verified owners” * Screen record [https://share.getcloudapp.com/Z4ujQeql](https://share.getcloudapp.com/Z4ujQeql) * Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/) * (@cusrev) * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-debug/#post-14994242) * We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Plugin debug’ is closed to new replies. * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev =2532349) * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/) ## Tags * [Customer Reviews for WooCommerce](https://wordpress.org/support/topic-tag/customer-reviews-for-woocommerce/) * 6 replies * 3 participants * Last reply from: [cusrev](https://wordpress.org/support/users/cusrev/) * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-debug/#post-14994242) * Status: resolved