Title: Plugin deactivated itself and now doesn't work Last modified: August 31, 2016 --- # Plugin deactivated itself and now doesn't work * Resolved [rachellucie](https://wordpress.org/support/users/rachellucie/) * (@rachellucie) * [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/) * Some time during yesterday this plugin deactivated itself and now when I reactivated it, it’s stopped working. * No error messages in admin, but it’s just not showing on my blog. It should have 2 different collections showing in my sidebar, and a post with a collection in. * [https://wordpress.org/plugins/shopify-ecommerce-shopping-cart/](https://wordpress.org/plugins/shopify-ecommerce-shopping-cart/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Shopify](https://wordpress.org/support/users/shopify/) * (@shopify) * [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/#post-7238520) * Hi Rachel, * Can you give me your Shopify store link? Should be something like yourstore.myshopify. com. * Thank you, * Thread Starter [rachellucie](https://wordpress.org/support/users/rachellucie/) * (@rachellucie) * [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/#post-7238521) * Hi, * Yes sure, it’s rachellucie.myshopify.com. * Cheers * Plugin Author [Shopify](https://wordpress.org/support/users/shopify/) * (@shopify) * [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/#post-7238527) * Hey Rachel, * can you also link me to your WP blog? I just want to gather some information so I can check with the support team to see if they know what’s going on. * Have you tried recreating the shortcodes that you used? * Thread Starter [rachellucie](https://wordpress.org/support/users/rachellucie/) * (@rachellucie) * [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/#post-7238530) * Hi, * It’s [http://blog.rachellucie.co.uk](http://blog.rachellucie.co.uk). Sorry, I haven’t tried to recreate the codes, they were working fine and I haven’t touched them at all. * Interestingly, the collection I added to a post is working just fine here: [http://blog.rachellucie.co.uk/2016/03/aura-new-jewellery-collection.html](http://blog.rachellucie.co.uk/2016/03/aura-new-jewellery-collection.html), but the Shopify widget to go on the right hand side bar is what has disappeared. * Plugin Author [Shopify](https://wordpress.org/support/users/shopify/) * (@shopify) * [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/#post-7238538) * did you paste the generated shortcode into a custom sidebar widget? How did you implement it? * thanks, * Thread Starter [rachellucie](https://wordpress.org/support/users/rachellucie/) * (@rachellucie) * [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/#post-7238540) * Well this is really strange but I just checked and the widgets have disappeared. So what happened was that the plugin deactivated itself, and when I reactivated it the code added to a post worked again but now I’ve checked it seems that the right hand sidebar widgets (I had 2) have just disappeared. I certainly didn’t remove them, they just vamoosed! * I installed them by dragging the widget named ‘Shopify’ for the sidebar in the admin/widgets menu and setting them up to point to a collection. I am going to re set that up again now and see if they are working. * Still stumped as to why the plugin turned itself off and deleted those widgets… * Will report back on progress * Plugin Author [Shopify](https://wordpress.org/support/users/shopify/) * (@shopify) * [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/#post-7238549) * That is very strange! * Please let me know what happens. If this requires further investigation, I’ll open a support ticket for you. * Cheers, Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Plugin deactivated itself and now doesn't work’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/shopify-ecommerce-shopping-cart_6e7071. svg) * [Shopify eCommerce Plugin - Shopping Cart](https://wordpress.org/plugins/shopify-ecommerce-shopping-cart/) * [Frequently Asked Questions](https://wordpress.org/plugins/shopify-ecommerce-shopping-cart/#faq) * [Support Threads](https://wordpress.org/support/plugin/shopify-ecommerce-shopping-cart/) * [Active Topics](https://wordpress.org/support/plugin/shopify-ecommerce-shopping-cart/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/shopify-ecommerce-shopping-cart/unresolved/) * [Reviews](https://wordpress.org/support/plugin/shopify-ecommerce-shopping-cart/reviews/) ## Tags * [Ecommerce](https://wordpress.org/support/topic-tag/ecommerce/) * 7 replies * 2 participants * Last reply from: [Shopify](https://wordpress.org/support/users/shopify/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/plugin-deactivated-itself-and-now-doesnt-work/#post-7238549) * Status: resolved